Recently, ie on 18/05 and 23/05/2014, traveled in this so called Satabdi Exp, onward from Hwh-Puri & then return from Puri-Hwh. Sincerely, I rarely had such poor quality of travel in any mail /express train, leave alone in so called premium quality train. The train stinks- coaches are very old, never cleaned during Hwh-Puri journey, around 40% of the seats can either not be reclined or, if reclined then can not be straightened, AC quality is poor, food is horrible and smelly, catering staff does not care about the food they serve, even the TTE encourages people to complain about the train because, apparently, complaints made by rly staff does not cut ice with the Authorities.
I was simply aghast....
more... The tickets are hardly of subsidized variety & are same as in other Satabdi trains. I donot know where to express my dis-satisfaction.