I had booked 2 retiring rooms at new delhi station on 19 june .we reached the station at 6 in the morning and we went towards the retiring room which was located at paharganj side as alloted online,the lady did'nt even let us enter to just kerp our baggs since we were ladies .on top of it she let men enter the rooms without booking at a rate of 100 rs per hour.she told us to sit on the stairs.how could she do this .she then gave our room at 9 a.m and she left as her night duty finished. That is also one of the reasons why railways is suffering