Thanks for that. What i foind diffiult to understand is why i was given a drop down menu with a choice to board at Neral as opposed to Lonavala where ticket is valid from.
However i understand what you're saying.
How about if we just boarded the train with our original printed out ticket(which i am in possession of now) and sat anywhere where a seat was free. Of course we will try to board at coach our reservation is at. A1.
I...
more... was even thinking emailing someone "in the know" at IRCTC. Do you have any ideas re email addresses? Seems such an easy problem to solve. But as with the UK there are 'jobsworths' everywhere.