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Thu Jan 19, 2017 12:18:18 ISTHomeTrainsΣChainsAtlasPNRForumGalleryNewsFAQTripsLoginFeedback
Thu Jan 19, 2017 12:18:18 IST

Blog Entry# 1782428  
Posted: Mar 28 2016 (16:55)

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Last Response: Mar 28 2016 (16:55)
  
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Mar 28 2016 (16:12)   Come April, passengers can cancel confirmed train tickets on phone
 

Jayashree ❖ Amita*^   35120 news posts
Entry# 1782428   News Entry# 262700         Tags   Past Edits
The software is ready and the facility is likely to be formally launched in the second week of April.
New Delhi: Come April, cancelling a confirmed train ticket would only be a phone call away. Indian Railway is set to launch a facility next month for the hassled passengers who find it hard to reach its counters within the stipulated time to cancel their confirmed tickets and claim refund.
"One has to dial 139 giving details of the confirmed ticket for cancelling it and the sender will get a one-time password (OTP). Passenger
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more...
has to reach the counter the same day and reveal the OTP to claim refund," said a senior Railway Ministry official.
After the change in refund rules, a lot of passengers are now finding it difficult to reach counters to cancel the reserved tickets within the stipulated time and as a result they are losing money.
According to the new refund rules, railways has doubled the ticket cancellation charge with the aim of helping genuine passengers get confirmed tickets. "The refund rules were revised to discourage touts and ticketing agents who engage in black marketing of tickets," said the official, adding "however, it has also resulted in inconvenience in some genuine cases. So we are now providing the 139 facility for cancellation."
Coming to the aid of harried passengers, railways will launch the cancellation facility through 139 service so that one does not have to rush to the counter to cancel confirmed tickets. The tickets which are booked online can be cancelled on the ticketing websites.
The 139 facility is for those who bought tickets from counters. The software is ready and the facility is likely to be formally launched in the second week of April.

  
1275 views
Mar 28 2016 (16:55)
KARNAL JUNCTION KUN Will SOON Be A REALITY~   546 blog posts
Re# 1782428-1            Tags   Past Edits
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