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Blog Entry# 271056
Posted: Nov 01 2011 (11:49)

8 Responses
Last Response: Nov 01 2011 (17:15)
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Nov 01 2011 (11:49)  
 
nimaniml
nimaniml   1 blog posts
Entry# 271056              
I had booked a ticket with PNR no 8358360626 from LTT to BSL. This train was late for more than 3 hours and so I filed a TDR for refund.
This TDR was rejected and I got the mail as below;
From: <tdrprocess@irctc.co.in>
Date: 04/10/2011 09:34
Subject:
...
more...
Email From IRCTC
REGRET Dear Customer, With Reference to your PNR No:8358360626, we regret to inform you that refund is not admissible as informed by Railways through their letter no : RO/BBS/08/398/30.09.11/ECoR and the reason being : 010-ECoR/15 An endorsement to the effect that the party has approached the station staff within the time limit was not given on E-ticket. The case is repudiated.. The case is repudiated. In case you require any further assistance, please mail us at tdrprocess@irctc.co.in or call us on 011-23345900 With regards, TDR TEAM
I am not able to understand why this TDR was rejected. Any help?

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Nov 01 2011 (13:51)
NFR_LMG~
NFR_LMG~   3709 blog posts
Re# 271056-4              
No endoresemnt from SM is required in E-ticket.
I have applied for TDR due to late running over 3 hous.
50% refund comes after within 1 week & rest 50% will after 3 months.
Railway has records that train was late by more than 3 hours & you have not travellr.
but
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you have to apply for TDR withn stipulated period

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Nov 01 2011 (16:16)
guest   0 blog posts
Re# 271056-5              
Yes, I applied well within the stipulated period. As soon as I got the mail for rejection of my TDR, I mailed them back asking for the reason and no reply came. Right now also I am waiting for it.
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Nov 01 2011 (16:24)
Vinay Kumar   23030 blog posts
Re# 271056-6              
BTW, which train u r talking about??? Is that one of the trains, which departs late regularly, owing to Nexalite Zone Run???
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Nov 01 2011 (17:13)
guest   0 blog posts
Re# 271056-7              
Yes Vinay... apparently I was not aware of this. It seems the train 12879 runs late all the time. Does it make any difference in TDR processing?
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Nov 01 2011 (17:15)
Vinay Kumar   23030 blog posts
Re# 271056-8              
Yes, coz as per IR, the information has been displayed long back before departure & in such case, TDR processing isnt applied as train running 3 hrs late!!
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