what is the procedure to be followed incase there is no ac in ac3 compartment of any train. in the ac3 bogie b3 of kerala exp which left new delhi on 20 may the ac was not functioning. on complaining to the mechanic he was seen to be trying to do something and the journey continued as after 1600-1700 hrs the climate outside was bearable and passengers did not complain. next day before the train reached vijayawada complaint was given to tte and he in turn passed it to vijayawada stn. written complaint was given to asst stn master vijyawada and without any rectification the train was flagged off. passengers pulled the chain and train was stopped. but the tecnician reset the alarm and train moved on and repair was promised at gudur/guntur (dont know the exact name). all the time the mechanic was telling it will be ok by...
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evening. as all know every journey is ok by evening as the climate is bearable. i am surprised that no action was taken against chain pulling and no action was taken regarding the written complaint submitted to the asst stn master. and this is just one small reason why railways is going in loss. satisfy ur customers and stop working like a giant pvt ltd co.