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Blog Entry# 471911 Posted: Jul 03 2012 (2:15PM) 12 Responses Last Response: Jul 06 2012 (5:15PM) I had filled a TDR passenger not traveled !! This the reply from IRCTC/IR REGRET Dear Customer, With Reference to your PNR No:6509088894, we regret to inform you that refund is not admissible as informed by Railways through their letter no : CCR050512V02601/25.06.12/CR and the reason being : 14861-CR/OL12 As per chart, passenger has travelled In case you require any further assistance, please mail us at tdrprocess@irctc.co.in With regards, TDR TEAM Word of Caution: Filing TDR can cost your Agent ID for filing False TDR. Because the system is corrupt and all knows what a TTE dose in train to make money and railway has no solid system to verify berth occupancy. Ether tell costumer that once charted eTicket can not be cancelled or please submit certificate issued by Railway that the Passenger has not traveled. 8 posts - Tue Jul 03, 2012 - are hidden. Click to open. sir muje irctc aty hona hai to us k liye kya kar naa hoga..........plz repiy In such cases the TTE wont issue the no travel certificate too. Once my WL PNR got in to RAC (2 tier) and for the same leg, i had SL CNF tickts.So i opted to travel by SL and asked the TTE in 2 ac for "No travel Certificate'.But the TTE told me politely that in such scenario,the certificate wont be issued and they will report as passenger not joined. I confirm with TTE that my PNR was marked as passenger not joined. So i got my TDR approved without any hassles. This was possible because i was travelling in the same train :) Normally the TTEs wont mark like that and they will allot the berth to a higher bidder,not to the next RAC/WL passenger> If they mark it as not joined ,they have to allot it to the next... Read more... Well, you should escalate the issue with the higher-ups of IRCTC who in turn will start disciplinary proceedings against the said TTE, if proved. The PAX seems to be a higher official himself. You people can handle it officially if the ticket was for official purposes. IRCTC can not act against Railway staff. Railways word is final and if passenger wish he can file case on Railway/IRCTC with proof but for Agent it is counterproductive. |