Hi Folks, I notice that CITIBANK refunds transaction charges where as I have not seen with any other bank. Here is an example: Train # 12704, SC-BHC, Class - SL Fare Rs 395, Plus... more...
Irctc charges Rs 10 03/06/2012 IRCTC LTD 405.00 04/06/2012 INDIAN RAILYWAY TRANSACTION FEE 7.29 19/06/2012 SERVICE TAX @ 12.36% 0.90 I canceled it when it was still RAC. 25/06/2012 IRCTC LTD 375.00 -- This is 395-20 (for canc) 25/06/2012 REVERSAL -INDIAN RAILYWAYTRANSACTIONFE 6.75 -- This is 1.8% of refund amount. ############################### I have canceled a bunch of tickets against my HDFC cc and never saw any refund of transaction fees. I am planning to take this up with HDFC card division. While I do that can others tell me how it is with other banks ?
6.75 is 1.8% of the cancellation refund amount Rs 375. They charge at 1.8% while booking, so refund is also 1.8% of the refund amount. That looks fair enough to me.
Spoke to their helpline. The lady said HDFC does not refund anything for transaction charges in credit card. I was shocked and gave her my citibank example. She gave me a mail ID to escalate. I have done that. There cant be different rules for different cards. Lets see what they have to say to my mail.
I am doing it through netbanking. I think, there may be a difference on gateway like Credit Card, Debit Card or NetBanking. Also, there is a possibility that this difference exists on account of type of Account.
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It is notified for the information of the general public that for convenience of the rail passengers and to clear extra rush, Railways have decided to run the following summer special trains as under:- ...
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