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Blog Entry# 576555
Posted: Nov 08 2012 (19:05)

40 Responses
Last Response: Nov 10 2012 (11:16)
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General Travel
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Nov 08 2012 (19:05)  
 
comphunk
comphunk   207 blog posts
Entry# 576555              
In Reference to /blog/post/576329
To all those people who think that IRCTC is a government endeavour,, please note that IRCTC is a website developed and managed by Tata Consultancy Services- TCS.
The Servers are kept in Gurgaon and happen to hit Indian Railway Database servers. The website handles strenous traffic during tatkaal hours and works well on most days. The problem arises during festival rush.
The
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more...
website is merely a gateway to book tickets. The real problem arises out of INdian Railway Database Servers. Whole of India is requesting availibilty data from those servers at the same time. Millions and Trillions of queries are running on those servers. They are bound to refuse connections from IRCTC or any other website like indianrailway.gov.in
And once IRCTC is not able to connect to those servers - It displays all sorts of errors -'Service Not Available', 'Connection Timed out', 'Page Not available'.
Even in non-tatkal hours stress is too much.
IRCTC performs well given that it is dependant on other servers.
Its like owning a huge hotel, but not able to provide good services, coz the food comes from a different vendor.
IRCTC uses highly advanced connection pooling mechanisms to maintain user connectvity. But once the user logs in, the problem starts from thereafter. IRCTC servers give way to Indian railway servers.
Indian railway pays Rs. 10 per sleeper ticket as a service charge to IRCTC.
IRCTC is constantly being managed round the clock by tireless architects and s/w professionals of TCS.

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Nov 09 2012 (19:32)
comphunk
comphunk   207 blog posts
Re# 576555-36              
Sir System refresh, technically posts the data that you have already posted.. any refresh means IRCTC will log you out..
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Nov 09 2012 (22:40)
Nothing_11
Nothing_11   968 blog posts
Re# 576555-37              
sir i am sorry but i ll post one more issue
u r telling technically and I am asking logically
if some one is not able to log in at 10am then who is responsible
and sir ur/IRCTCs seniors are accepted failure of site for heavy load.
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Nov 10 2012 (11:01)
Vijay   1055 blog posts
Re# 576555-38              
ROTFL :)
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Nov 10 2012 (11:06)
Vijay   1055 blog posts
Re# 576555-39              
The buck stops with the IR.People who make the decisions at the top don't have to face the difficulties that an average man faces while booking a ticket or else the infrastructure would be upgraded in no time.I am sure everyone in the I.T dept. of IR knows that the servers are over burdened and the present set up is not enough to meet the requirements but they are helpless because the files which are meant to benefit the people of this country move very very slowly,unless your name is Mr.X,Y or Z.
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Nov 10 2012 (11:16)
Vijay   1055 blog posts
Re# 576555-40              
and IRCTC is slow in other aspects as well......if you don have an IRCTC account and are trying to Register...you can easily cook your meal before the registration page loads up.I am not blaming IRCTC but the amount of inconvenience one has to endure is unwarranted :( it's like things will only become better after people complain,struggle and protest for ages.
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