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Thu Dec 8, 2016 19:56:39 ISTHomeTrainsΣChainsAtlasPNRForumGalleryNewsFAQTripsLoginFeedback
Thu Dec 8, 2016 19:56:39 IST
PostPostPost Trn TipPost Trn TipPost Stn TipPost Stn TipAdvanced Search
How can I apply for duplicate PRS ticket...which is lost? I dont have the PNR number too.  
6 Answers
Jul 29 2011 (4:34PM)
Ticket Booking/E-Ticketing

Entry# 325     
✔KALINGAS✔*^~
How can I apply for duplicate PRS ticket...which is lost? I dont have the PNR number too.

1 Followers
33008 views
Sep 30 2011 (10:27AM)
Blog Post# 246413-0     
§ąī ĴīńĘńđŗą*^~   Added by: Nazeer*^~  Sep 30 2011 (11:02AM)
Lost ticket request performa

34009 views
Sep 07 2011 (10:06AM)
Blog Post# 233788-1     
Nazeer*^~   Added by: Nazeer*^~  Sep 07 2011 (10:21AM)
Please immediately contact with an application mentioning your date of journey, name of passenger, age, boarding point & destination point (in case you do not remember PNR No.) with Station Superintendent of the station from where you have booked your ticket with your ID proof. After satisfying your identity SS will order Reservation clerk to issue duplicate ticket.

34046 views
Sep 07 2011 (10:18AM)
Blog Post# 233788-4     
Nazeer*^~   Added by: Nazeer*^~  Sep 07 2011 (10:20AM)
If the reservation status of the lost, misplaced, torn or mutilated ticket is reserved or RAC and duplicate ticket is sought before preparation of reservation chart, the station master shall issue a duplicate ticket in lieu of the original ticket on collection of the clerkage charge per passenger.
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If duplicate ticket in lieu of a lost or misplaced reserved ticket is sought after preparation of reservation chart, it shall be issued on collection of 50% of total fare. Duplicate tickets shall not be issued for RAC tickets after preparation of
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reservation chart.
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If duplicate ticket in lieu of a torn or mutilated reserved or RAC ticket is sought after preparation of reservation chart, it shall be issued on collection of 25% of the total fare.

23506 views
Oct 19 2010 (12:07PM)
Blog Post# 78876-1     
Murli*   Added by: ✔KALINGAS✔*^~  Jul 29 2011 (4:34PM)
Please read this:
Go to the station where you booked, Give a written application that you lost the ticket. Remember to quote the date on which you booked, the sectors you booked for, name of the passenger/s and travel date, to the PRS Supervisor. He will check and issue duplicate ticket by collecting some charge
The rules are here:
REFUND ON LOST/ MISPLACED TICKETS
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:
No refund is permissible against lost/misplaced tickets. However passenger will be allowed to travel on the reservation already made on confirmed one or RAC .If the loss of confirmed/RAC ticket is reported before the preparation of the reservation chart, duplicate ticket will be issued on the collection of the clerkage charge per passenger. If the loss of confirmed/RAC ticket is reported after the preparation of the reservation chart, duplicate ticket will be issued on the collection of the 50% of the fare . No duplicate ticket will be issued after the preparation of reservation chart in case of RAC ticket . Loss of tickets be reported to railways immediately to prevent fraudulent refunds on lost tickets.
ISSUE OF DUPLICATE TICKET IN LIEU OF TORN/MUTILATED TICKETS :
Duplicate ticket can be issued only in case of torn/mutilated confirmed/RAC tickets.
The duplicate ticket can be issued against torn/mutilated ticket if it is reported to the railway and the passenger can travel on the accommodation reserved by him, by making payment and getting a duplicate ticket as per following table :
A) Before the chart preparation
Under this rule the duplicate ticket (in lieu of lost/misplaced/torn/mutilated/reserved/RAC tickets) will be issued before the preparation of the reservation chart, duplicate ticket will be issued on the collection of the clerkage charge per passenger.If the loss of confirmed/RAC ticket is reported after the preparation of the reservation chart, duplicate ticket will be issued on the collection of the 50% of the fare
Refund on torn/mutilated ticket is admissible on torn/mutilated if its genuineness and authenticity are verified on the basis of of particulars visible on the face of such ticket .subject to the deduction of cancellation charges as per rules, provided that the authenticity of such a ticket is verified at the station on the basis of particulars visible on the face of ticket.
NOTE :
1) No duplicate ticket against lost RAC ticket is permitted after the chart preparation.
2) No duplicate ticket is issued against Wait List lost/torn/mutilated tickets.
REFUND OF DUPLICATE TICKET :
If lost tickets are traced and presented along with the duplicate ticket before the departure of the train, refund is permitted for the duplicate ticket after deduction of 5% of the charges paid subject to a min. of Rs. 20/-. Thereafter, original ticket becomes valid for travel as well as refunds.
Please see full details on indianrail.gov.in under Rules>refund
Good wishes.

23544 views
Oct 19 2010 (6:29PM)
Blog Post# 78876-7     
Murli*   Added by: ✔KALINGAS✔*^~  Jul 29 2011 (4:35PM)
His name would be in the chart. The passenger should immediately approach the TTE or Train Supervisor (normally sits in AC coach) or guard and report loss immediately, mentioning, and showing ID proof. TTE will check chart/guard will issue certificate/note and inform the TTE. Depending upon the circumstances, the TTE may charge clerkage, I think Rs 50.
In case of E-ticket, an sms on your mobile helps to show TTE that ticket is yours...
If you are an agent, always load the mobile number of your client, so that the client receives
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it. Anyway, as agent, always keep a copy of the ticket with you offline, so that client can retrieve the information such as ID transaction No, PNR number, and client can use mobile to call you and you can speak with the TTE. The charge of Rs 50 will apply.
IF for some reason, you have loaded your mobile number while booking, just forward the sms received to the client and ask him to keep it safely, without deleting it till journey performed.
Good wishes.

Oct 19 2010 (6:46PM)
Blog Post# 78876-10     
Murli*   Added by: ✔KALINGAS✔*^~  Jul 29 2011 (4:35PM)
Loss of tickets be reported to railways immediately to prevent fraudulent refunds on lost tickets.
Given in the Rules I quoted above. And I have advised you to (since you don't remember your PNR) to approach the PRS Supervisor with details of booking, date of journey, train, originating station-destination, and report loss. He will try and retrieve the data, and based on what you filled in the form as address, if you show the ID proof, he will reissue the ticket on payment of some charges.
If the ticket comes into RAC, it
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becomes even better. Please read the first reply I gave... BUt you said you don't know the PNR ? So approach the PRS supervisor with details.
Goodluck and good wishes.
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