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TDR Filing of E tickets
If on one PNR there is more than one passenger and one passenger is having confirmed/RAC status and rest is on waiting list or vice-versa, names of all the passengers booked on such PNR will appear in the chart.
A certificate can be obtained from the Ticket Checking staff in the train regarding non-travelling of wait-listed passengers on such tickets. Refund will be processed through TDR refund only after receiving the original certificate. IRCTC will forward the claim to Concerned Railways along with original certificate to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways.