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Wed Sep 28, 2016 03:53:37 ISTHomeTrainsΣChainsAtlasPNRForumGalleryNewsFAQTripsLoginFeedback
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What is the procedure to cancel e.ticket after chart preparation? And when will I get my money back?  
36 Answers
Jul 27 2011 (3:30AM)
Ticket Booking/E-Ticketing

Entry# 144     
Kishor*^~
What is the procedure to cancel e.ticket after chart preparation? And when will I get my money back?

28395 views
Jul 25 2010 (2:58PM)
Blog Post# 60283-1     
Sanjay Soni*   Added by: moderator*^~  Jul 28 2011 (4:44AM)
yadi aapka etikit rac hi rahtaa hai aur aap yaatra nahee karnaa chahte hai to aap apane e tikit ko for claim tdr file kar sakate hai -is method me irctc aapko 50% refund karege next 90 days me --- as per rules-
thnks

28390 views
Jul 25 2010 (3:01PM)
Blog Post# 60283-2     
ATUL   Added by: moderator*^~  Jul 27 2011 (7:02AM)
after chart prepartion you can file tdr money is refund after three to six month in same account.

28371 views
Jul 25 2010 (3:03PM)
Blog Post# 60283-3     
ATUL   Added by: moderator*^~  Jul 27 2011 (7:02AM)
50% money is refund if you not traveled on that tkt

28423 views
Jul 25 2010 (3:12PM)
Blog Post# 60283-4     
Kumar   Added by: moderator*^~  Jul 27 2011 (7:02AM)
But normallt for RAC Ticket cancellation charge should be similar to W/L ticket?

28437 views
Jul 25 2010 (3:13PM)
Blog Post# 60283-5     
Kumar   Added by: moderator*^~  Jul 27 2011 (7:02AM)
And i.e. around 60 Rs

28381 views
Jul 25 2010 (3:21PM)
Blog Post# 60283-6     
Sanjay Soni*   Added by: moderator*^~  Jul 27 2011 (7:02AM)
sir -yadi before chart preparation hum is tikit ko canceel karate hai and if tikit also rac then 20 rs per passenger deduct hogaa -- but chart ban jaane ke baad rac hai yaa confirm hai aur aapne yaatraa nahee ki hai to aap tdr file karage then next 90 days me aapko print fare ka 50% hii refund hogaa ---
and if ur ticket is 2ac or 3ac and aap canceel karvaana chahte hai yatra ke pahale hi to aap before 24 hours canceel karege to 60 rs deduct hogaa and under 24 hours and before chart prepared if u want canceel this tikit then rac - deduct 20 rs and confirm tikit deduct 25% of print fare ------
...
more...

thnks

28415 views
Jul 25 2010 (3:22PM)
Blog Post# 60283-7     
Gaurav*^~   Added by: moderator*^~  Jul 27 2011 (7:02AM)
this is rule for RAC
(1A) Subject to provisions of subrule (2), no cancellation charges shall be payable if a wait-listed or RAC ticket is presented for cancellation up to :
(i) Three hours, when the ticket is for a destination station up to 200 KM.
(ii) Six hours, when the ticket is for a destination station of more than 200 KM but up
...
more...
to 500 KM., and
(iii) Twelve hours , when the ticket is for a destination station of more than 500 KM.,
after the actual departure of the train except for a deduction of a clerkage charge of Rs. 20/- per passenger.
Provided that for night train leaving between 21:00 hours and 06:00 hours (actual departures), refunds shall be admissible at the station within the time limit specified above or within four hours of opening of the reservation office, whichever is later.
(2A) Where confirmed reservation has been provided to RAC or wait-listed ticket holder at any time up to the final preparation of reservation chart, such ticket shall be treated as a reserved ticket and cancellation charges shall be payable in accordance with rules mentioned above.

28378 views
Jul 25 2010 (3:26PM)
Blog Post# 60283-8     
Sanjay Soni*   Added by: moderator*^~  Jul 27 2011 (7:02AM)
dear gaurav bhai - yeh rule jo aapne yaha diyaa hai yeh window tikit ke hai yadi e tikit hai to chart banane ke baad only tdr file karnaa hogaa and next 90 days me refund hogaa 50% --- yahaa kilo meters and hours kaa koi dealing hi nahee hai ----thnks --
regards-

28381 views
Jul 25 2010 (3:28PM)
Blog Post# 60283-9     
ATUL   Added by: moderator*^~  Jul 27 2011 (7:02AM)
yes i am agree but if confirm tkt file tdr refund is recived 50%. but in rac it may be as per wl tkt. know the ans is still pending for me also

28373 views
Jul 25 2010 (3:29PM)
Blog Post# 60283-10     
Gaurav*^~   Added by: moderator*^~  Jul 27 2011 (7:02AM)
Sorry Sanjay ji I forgot to mention Window tickets. Thanks

28377 views
Jul 25 2010 (3:30PM)
Blog Post# 60283-11     
Sanjay Soni*   Added by: moderator*^~  Jul 27 2011 (7:02AM)
OK WELCOME

28382 views
Jul 25 2010 (3:34PM)
Blog Post# 60283-13     
ATUL   Added by: moderator*^~  Jul 27 2011 (7:02AM)
but sir if prs tkt in rac after chart preparation and cancel what is the cancellation charge on that tkt

28384 views
Jul 25 2010 (3:37PM)
Blog Post# 60283-14     
Sanjay Soni*   Added by: moderator*^~  Jul 27 2011 (7:02AM)
see 60283-7

28392 views
Jul 25 2010 (3:41PM)
Blog Post# 60283-15     
Gaurav*^~   Added by: moderator*^~  Jul 27 2011 (7:02AM)
This is the cancellation procedure for RAC ticket after chart preparation. In the last they have mentioned as "refunds as sanctioned by the Railway administration would be credited back to the user's account." So will it be same like normal window ticket?
RULE:-
If the user wishes to cancel his e-Ticket, he can do so till the time of chart preparation for the train (which is normally 4 hours before the scheduled departure of the train from the train starting station) through the Internet. No cancellation of e-ticket
...
more...
is permitted on-line after the chart preparation.For any claims on e-tickets to be cancelled after the preparation of Reservation charts, the user has to send an email at the earliest possible time to etickets@irctc.co.in giving full details of the ticket and stating the claim, which would then be processed by IRCTC with the Railway administration offline and refunds as sanctioned by the Railway administration would be credited back to the user's account.

28397 views
Jul 25 2010 (3:44PM)
Blog Post# 60283-16     
ATUL   Added by: moderator*^~  Jul 27 2011 (7:02AM)
it means there is lot of difference in cancel charges in prs tkt and e-tkt please explain clearly sir how much cancel charges in both the tkt

28382 views
Jul 25 2010 (3:45PM)
Blog Post# 60283-17     
Gaurav*^~   Added by: moderator*^~  Jul 27 2011 (7:02AM)
See this entry 60283-6

28370 views
Jul 25 2010 (3:47PM)
Blog Post# 60283-18     
ATUL   Added by: moderator*^~  Jul 27 2011 (7:02AM)
it means there is lot of difference in cancel charges in rac prs tkt and rac e-tkt please explain clearly sir how much cancel charges in both the tkt

28383 views
Jul 25 2010 (3:52PM)
Blog Post# 60283-19     
ATUL   Added by: moderator*^~  Jul 27 2011 (7:02AM)
i cannot understand entry 60283-6 .question still pending

28397 views
Jul 25 2010 (4:31PM)
Blog Post# 60283-20     
Kumar   Added by: moderator*^~  Jul 27 2011 (7:02AM)
I think if 60283-6 is correct then there is a lot of difference in cancellation for an RAC ticket after chart preparation, which is booked online and the one with window booking.
I think they may deduct 50% in this situation. In TDR procedure it's normally 50% cancellation charges what they mention for confirmed tickets .. fr RAC they didn't mention anything...
Thanks to u all...

28366 views
Jul 26 2010 (8:32PM)
Blog Post# 60283-21     
Guest: 7ff1fc79   Added by: moderator*^~  Jul 27 2011 (7:02AM)
there is no difference for cancellation charge of PRS & E-TKT...
in e tkt if u nt travelled & if ticket is in rac then u definitely get refund by deducting only 20 rs........

28390 views
Jul 26 2010 (8:38PM)
Blog Post# 60283-22     
Murli*   Added by: moderator*^~  Jul 27 2011 (7:02AM)
I hope this answers your question:
indianrail.gov.in/refunds:
UNUSED WAIT LISTED OR RAC TICKETS :
(1A) Subject to provisions of subrule (2), no cancellation charges shall be payable if a wait-listed or RAC ticket is presented for cancellation up to :
(i)
...
more...
Three hours, when the ticket is for a destination station up to 200 KM.
(ii) Six hours, when the ticket is for a destination station of more than 200 KM but up to 500 KM., and
(iii) Twelve hours , when the ticket is for a destination station of more than 500 KM.,
after the actual departure of the train except for a deduction of a clerkage charge of Rs. 20/- per passenger.
Provided that for night train leaving between 21:00 hours and 06:00 hours (actual departures), refunds shall be admissible at the station within the time limit specified above or within four hours of opening of the reservation office, whichever is later.
(2A) Where confirmed reservation has been provided to RAC or wait-listed ticket holder at any time up to the final preparation of reservation chart, such ticket shall be treated as a reserved ticket and cancellation charges shall be payable in accordance with rules mentioned above.
Does this help?
good wishes.

28374 views
Jul 26 2010 (8:40PM)
Blog Post# 60283-23     
Murli*   Added by: moderator*^~  Jul 27 2011 (7:02AM)
The difference between window ticket and e-ticket is that IRCTC will levy additional charge of Rs 10 for cancellation as their charges gentlemen !

28377 views
Jul 26 2010 (8:42PM)
Blog Post# 60283-24     
Guest: 87166372   Added by: moderator*^~  Jul 27 2011 (7:02AM)
This information is for Window ticket. Kindly check these entries 60283-7 and 60283-15 by Mr. Gaurav A, He has already posted the same information

28372 views
Jul 26 2010 (8:56PM)
Blog Post# 60283-25     
Guest: 87166372   Added by: moderator*^~  Jul 27 2011 (7:02AM)
So Mr. Murali , Whatever Mr Sanjay told in the entry 60283-6 is wrong regarding eticket ?

28377 views
Jul 26 2010 (9:03PM)
Blog Post# 60283-26     
S K Jain*^~   Added by: moderator*^~  Jul 27 2011 (7:02AM)
Dear all,
Whereever it is mentioned 50% deduction, fully wrong that is. In no case an E-ticket remaining under RAC on charting may attract 50% deduction. It is only and only Rs. 20 per passenger, irrespective of class excepting second class, where it could be (sorry for not being sure about it) Rs. 10 only.

28384 views
Jul 26 2010 (9:09PM)
Blog Post# 60283-27     
Guest: 87166372   Added by: moderator*^~  Jul 27 2011 (7:02AM)
Thanks MR. Jain. So that means bottom line is same deduction as window ticket and whatever Mr. Gaurav A and Mr. Murli told is correct.

28370 views
Jul 27 2010 (10:48AM)
Blog Post# 60283-28     
S K Jain*^~   Added by: moderator*^~  Jul 27 2011 (7:02AM)
Sir,
To condclude - 'Yes', please.

28401 views
Jul 27 2010 (9:11PM)
Blog Post# 60283-29     
Kumar   Added by: moderator*^~  Jul 27 2011 (7:02AM)
Ya I also agree with mr. Murali...

28364 views
Jul 27 2010 (10:18PM)
Blog Post# 60283-30     
Guest: 84a8d7c1   Added by: moderator*^~  Jul 27 2011 (7:02AM)
Cancellation of e-Tickets before chart preparation of the train:
If a confirmed ticket is cancelled more than 24 hrs before the scheduled departure of the train, flat
cancellation charges shall be deducted @ Rs.70/- for AC First Class/Executive Class, Rs.60/- for AC 2
Tier/AC 3 Tier/First Class/AC Chair car, Rs.40/- for Sleeper Class and Rs.20/- for Second Class.
Cancellation
...
more...
charges are per passenger.
If a confirmed ticket is cancelled within 24 hrs and upto 4 hours before the scheduled departure of the train,
cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.
Less than 4 hours before the schedule departure of the train upto chart preparation of the train, 50% of the
fare paid subject to the minimum cancellation charges.
Note the Chart preparation time is the time for the chart preparation from the Train Originating Station or
from the Previous chart Preparation station.

28365 views
Jul 27 2010 (10:20PM)
Blog Post# 60283-31     
Guest: 84a8d7c1   Added by: moderator*^~  Jul 27 2011 (7:02AM)
Cancellation of e-Tickets after the preparation of Reservation charts:
For Normal User:- E-ticket cannot be cancelled after chart preparation. Users are requested to use the online TDR filing for such cases and track Status of the refund case through
tracking service provided by IRCTC. Such claims can be filed from next date from the journey date to 30 days from the date of journey. For filing online TDR , select
the
...
more...
"File TDR" Link in the left panel under the "My Transactions" Menu. For additional information regarding TDR, Select the "File TDR Procedure" in the left panel under the "General" Menu. IRCTC will forward the
claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways. For any other clarifications please mail to etickets@irctc.co.in

28367 views
Jul 27 2010 (10:21PM)
Blog Post# 60283-32     
Guest: 84a8d7c1   Added by: moderator*^~  Jul 27 2011 (7:02AM)
contd----For Tatkal Tickets Booked as e-Tickets:
A flat refund of 25% of total fare charged on ticket, excluding Tatkal Charges is granted on cancellation of
confirmed Tatkal tickets, which are cancelled up to 24 hrs. before the schedule departure of train. No refund on
confirmed Tatkal tickets when cancelled within 24 hrs.of the schedule departure of train. For contingent cancellation
and
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more...
waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules.
Cancellation of e-tickets in case of trains cancelled:
If the train is marked as "CANCELLED" in PRS due to breaches, floods, accidents etc. full refund is permissible in
case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such
cancellations can be done by the customer through Internet.

28382 views
Jul 27 2010 (10:31PM)
Blog Post# 60283-33     
Guest: 84a8d7c1   Added by: moderator*^~  Jul 27 2011 (7:02AM)
look IRCTC -SITE
Ticket Delivery
Areas Covered
Pincodes Covered
Cancellation Procedure
I-Tickets
...
more...

E-Tickets
Security
Protect against fraudulent emails

28430 views
Jul 27 2010 (10:32PM)
Blog Post# 60283-34     
Kumar   Added by: moderator*^~  Jul 27 2011 (7:02AM)
Hi Giuys found correct solution: On IRCTC SIte it's mentioned as:
What happens if after preparation of chart my ticket remains in RAC and I don't want to travel?


A.. If
...
more...
the user wishes to cancel his e-Ticket, he can do so till the time of chart preparation for the train (which is normally 4 hours before the scheduled departure of the train from the train starting station) through the Internet. No cancellation of e-ticket is permitted on-line after the chart preparation.For any claims on e-tickets to be cancelled after the preparation of Reservation charts, the user has to send an email at the earliest possible time to etickets@irctc.co.in giving full details of the ticket and stating the claim, which would then be processed by IRCTC with the Railway administration offline and refunds as sanctioned by the Railway administration would be credited back to the user's account.

28396 views
Jul 27 2010 (10:46PM)
Blog Post# 60283-35     
Guest: 7fc064a0   Added by: moderator*^~  Jul 27 2011 (7:02AM)
yes ticket is treated as waitinglist

28402 views
Jul 27 2010 (11:47PM)
Blog Post# 60283-36     
Guest: 7a6ea57f   Added by: moderator*^~  Jul 27 2011 (7:02AM)
NO---he is currect---

29002 views
Jul 28 2010 (12:04AM)
Blog Post# 60283-37     
Guest: 84ac0815   Added by: moderator*^~  Jul 27 2011 (7:02AM)
Mr. Gaurav has already told this in the previous entry. So Mr.Murali and Gaurav was correct. so why are you pasting this information again
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