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What should I do if my luggage is lost or damaged? How do I file claims? How much compensation will I get?  
1 Answers
Aug 05 2011 (11:45AM)
Luggage

Entry# 487     
PKV*^~
What should I do if my luggage is lost or damaged? How do I file claims? How much compensation will I get?

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Aug 05 2011 (11:32AM)
Blog Post# 215416-0     
ThE BoSs*^~   Added by: PKV*^~  Aug 05 2011 (11:45AM)
Q. What should i do if "MY LUGGAGE IS LOST OR DAMAGE"????
Ans. Where value of the luggage booked has not been declared beforehand by the consignor and the prescribing percentage charge not paid the monetary liability of the railways has been limited to Rs. 100/- per Kg. However, where the consignor has declared the value of the consignment and has also paid percentage charges, he will be entitled to get the claimed amount which will not exceed the value of the luggage so declared at the time of booking . The procedure of payment of percentage charge can be enquired from the luggage booking office.
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