Forum Super Search
 ♦ 
×
HashTag:
Member:
Posting Date From:
Posting Date To:
Train Type:
Train:
Station:
ONLY with Pic/Vid:
Sort by: Date:     Word Count:     Popularity:     
Public:    Pvt: Monitor:    RailFan Club:    

Search
  Go  
Full Site Search
  Search  
 
Fri Nov 24, 2017 15:12:07 ISTHomeTrainsΣChainsAtlasPNRForumGalleryNewsFAQTripsLoginFeedback
Fri Nov 24, 2017 15:12:07 IST

Blog Entry# 1083110
Posted: May 04 2014 (11:08)

1 Responses
Last Response: May 04 2014 (11:08)
  
Rail News
0 Followers
899 views
Commentary/Human InterestML/Mumbai Local  -  
May 04 2014 (08:50)   Menstruating woman denied toilet, 'inhuman' railways fined
 

rdb*^   132877 news posts
Entry# 1083110   News Entry# 175717         Tags   Past Edits
MUMBAI: A consumer forum has held Western Railway guilty of deficiency in service for not providing free and accessible toilets for women commuters. The forum directed WR to pay Rs 25,000 in compensation to an advocate, who was humiliated and abused following her request to use the railway staff toilet at Dadar station after she started menstruating on a local train in 2007.
Calling the behaviour of railway staff "inhuman", the South Mumbai District Consumer Disputes Redressal Forum said on Saturday that because of a non-functional toilet on a footbridge, the advocate suffered discomfort and mental agony.
The
...
more...
complainant, S Rajan (name changed), was on a train from Mulund to Malad on January 3, 2007. She told the court that at 10.30 am, she had to switch trains at Dadar. While the train approached the station, she started menstruating. After alighting, she desperately began to look for a toilet and was told that there was one near the booking office counter on the footbridge. But the toilet was locked and despite several attempts by her, none of the railway staff at the station could give her any answers about the key.
Unable to wait any longer, she requested the staff if she could use the facility provided to them. But she was rudely told to meet the station master. Despite pleading that she was unable to move due to her situation, the staff told her they were afraid she would plant a bomb in their toilet.
She alleged that she was also physically abused by cleaners at the behest of other staff. She said the chief booking supervisor arrived at the scene 35 minutes later and seeing her crying, finally allowed her to use the toilet.
In her complaint, filed on December 26, 2008, Rajan stated that she was mentally, psychologically and physically affected because of the behaviour of railway staff on duty at the time. She said she had not regained her confidence, self-esteem and self-respect.
In its reply, the railways attributed Rajan's untimely menstruation to a gynaecological problem. It further claimed that she could have availed of the toilet facility at Dadar Terminus or a BMC toilet just outside the station. It also said that the footbridge toilet was locked due to security reasons. It said the staff concerned had been reprimanded and action taken against them.
The consumer forum observed that by tendering an apology for the incident through the divisional railway manager (commercial), Mumbai Central, it can be held that the railways had admitted to deficiency in service as alleged by the complainant. Post a comment

  
1264 views
May 04 2014 (11:08)
CrUeL InTeNtIoNs*^~   4318 blog posts   45196 correct pred (92% accurate)
Re# 1083110-1            Tags   Past Edits
Now, How Ridiculous is this

ARP (Advanced Reservation Period) Calculator

Reservations Open Today @ 8am for:
Trains with ARP 10 Dep on: Mon Dec 4
Trains with ARP 15 Dep on: Sat Dec 9
Trains with ARP 30 Dep on: Sun Dec 24
Trains with ARP 120 Dep on: Sat Mar 24

  
  

Rail News

New Trains

Site Announcements

  • Entry# 2547009
    Oct 16 2017 (10:21PM)


    As per the recent post , the new Pax Login feature has now been introduced. Here are the details of the feature set. . 1. Now you may login to the site as a Member or a Passenger, or BOTH Member & Passenger at the same time. Passenger login is called "Pax Login"...
  • Entry# 2517609
    Oct 11 2017 (09:33AM)


    As detailed here , last month, some changes were made to the PNR section. In the next phase of this rollout, we shall be further separating "Passengers" from "Members". . 1. "Passengers" will be able to login using ONLY their PNRs (no password). We shall have a Pax Login above the current...
  • Entry# 2418661
    Sep 25 2017 (07:09AM)


    @all: There are some changes coming to the PNR Forum. 1. All PNRs will be anonymized, i.e. you won't see who posted the PNRs or search PNRs by Traveller. This is to better protect the confidentiality of travelling members and their travel plans. However, members will still be able to search their OWN...
  • Entry# 2409730
    Sep 15 2017 (11:46PM)


    In recent times, the number of FM Complaints regarding "targeting me", "offensive content", "sarcastic comment", "bashing", etc. have been increasing. This has led to increased censorship and throttling of open discussions. . This is a clarification that this site is meant for a FREE EXCHANGE of ideas. Some arguments/debates/disagreements/jokes/sarcasm are ALLOWED and are...
  • Entry# 2390218
    Aug 25 2017 (12:59PM)


    There has been a partial rollout of a modification to Timeline entries. The implementation will be complete within a week. 1. Void & RAC buttons have been removed. . 2. TL Entries can now be Edited and Fixed by the original updater, if there are errors. So there is no need to Void TLs...
  • Entry# 2175399
    Feb 23 2017 (01:22PM)


    There has recently been a lot of frustration among RFs when their Station Pics, Loco Pics, Train Pics get rejected because the "number is not showing", "shed is not visible", the loco/train is at a distance, Train Board is too small, "better pic available", etc. . To address this issue, effective tomorrow, ALL...
Scroll to Top
Scroll to Bottom


Go to Mobile site
Disclaimer: This website has NO affiliation with the Government-run site of Indian Railways. This site does NOT claim 100% accuracy of fast-changing Rail Information. YOU are responsible for independently confirming the validity of information through other sources.