I want to highlight irregularity in train 12039 KGM-ANVT sahatbadi catering charges. in this train from RMU Rampur they charged Rs 170 catering charge while from Moradabad MB catering charge is Rs 125 means rs 45 less compare to rampur.But from passenger board from RMU railway did not provide any extra service from RMU and charged rs 45 extra.
I already complaint about this to railway reference is as
Registration Number : MORLY/E/2013/09196
Name...
more... Of
Complainant : PANKAJ GUPTA
Date of
Receipt : 10 Nov 2013
Received by : Ministry of Railways, ( Railway Board)
Forwarded
to : Northern Railway Catering
and railway
and Railway send me the letter on 27th jan 14 that
Date of
Action : 27 Jan 2014
Details : Sorry for the inconvenience. The licensee has been suitably fined.
But again on 18th August 2014 I travelled in train no. 12039 in C-6 coach on birth No. 17 and 18 wide PNR no.2261471159 and railway charged from me extra Rs 45 rupees per passenger without giving any extra service
Now I became very disappointed by such type of irregularity from railway or caterer side they are continuously willfully doing injustice and violation of rules and cheating passengers without fear of penalty. I hope that now there must be some serious action should be taken by railways against caterer and fare must be revised and corrected and refund the extra amount taken from all passengers till date by making list.
Dr Pankaj Kumar Gupta
Associate Professor
Deptt. of Community Medicine
Jhalawar Medical College
Jhalawar Rajasthan
326001
Mob:+919784560839