The train attendants gave out newspapers before leaving NDLS, but didn't give the Rail Bandhu magazine. Once the train left, they gave out 1 liter water bottles and lemon water. After crossing Faridabad, a catering boy gave tea with ordinary cups that had "Swachhata Abhiyan" written on them. The tea was not hot enough, and also came with digestive biscuits. Breakfast was served at Mathura station, but no one was asked what they wanted. Just before Morena, another member of the pantry staff came with fennel seeds and asked for a tip which was shameful since they don't deserve it. The coach was in poor condition- very dirty, with a 3/10 rating for cleanliness. The behavior of the staff was not good, they couldn't even manage to provide hot water for tea and still begged for tips, with a 1/10 rating for behavior. The breakfast was okay, with a 5/10 rating for food. However, the speed of the train was awesome and we reached Agra 10 minutes early and arrived on time at GWL, with a 10/10 rating for speed.