(1) During British Raj, the main aim of the government was to use IR to the benefit of the colonial rulers (like movement of troops and freight for export/import of goods), and not the India or Indian citizens. So the flow of crucial information was restricted to top officials who used to be British people.
(2) Hence the top officials, representatives of British Govt were treated like kings and given ultra luxurious facilities like palatial bungalow to reside and saloons to travel and a lot of servants at home to etc. Even after 7 decades of departure of British Govt from India, the situation has not changed much. Most of them continue to be strong administrators whom most of the...
more... subordinates fear of and not the great leaders whom subordinate love to work with and emulate.
(3) To bring in the new culture of team work and transparency of information, the much needed changes have to begin from the top. Citizens of independent India have right to know about the safety/accident reports which are directly connected to their lives, as Railway is still the main means of mass transport for majority of Indians.
(4) The internal cleansing of the IR working/practices are a must, to stop the continuous downfall/degradation of IR, and to ensure optimal use of scarce resources in future, so as to turn around IR.