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Blog Entry# 2098902  
Posted: Dec 21 2016 (17:50)

3 Responses
Last Response: Dec 21 2016 (18:12)
Rail News
Commentary/Human InterestML/Mumbai Local  -  
Dec 21 2016 (08:11)   Central Railway commuters irked at extra charge for card payments

rdb*^   130973 news posts
Entry# 2098902   News Entry# 289225         Tags   Past Edits
Point of sale machines installed at ticket counters charge Rs. 30 extra per transaction
The Central Railway (CR) has installed card swiping machines at ticket windows to tackle the cash hassles post-demonetisation, but each transaction costs Rs. 30 extra. The surcharge has irked commuters who feel that they are bearing the burden either way.
The Chhatrapati Shivaji Terminus (CST) station has started accepting card payments for monthly and quarterly passes as well as regular journey tickets through the point of sale (PoS) machines. 51 such machines have been installed at various stations, however,
they are operated only for long-distance travel reservations. The CR plans to add another 22 machines in the next few months.
At CST station, hassled commuters were relieved at the installation of card swiping machines but the extra charge upset them. “Introducing cashless payment is a good idea but why to take extra transaction charges?” questioned Archana Hagawane (26), a commuter who travels daily between CST to Vikhroli, and works with Neelkamal Furnitures.
Another commuter, a 21-year-old Tata Institute of Social Sciences student, Sanket Pawar, was also disappointed at the extra charge. “Why would anyone use card for payment if the CR is charging extra for the transaction? I would rather stand in a queue and pay in cash. We suffering due to lack of cash, and now when we want to go cashless we are made to suffer by charging extra,” Mr. Pawar said.
A 24-year-old Tata Consultancy Services employee, Arundhati Kamble, said she was glad when she heard about the installation of the PoS machines. However, she too criticised the extra charge. “Others taxed two to four per cent of the transaction amount, while the CR [charged] a whopping Rs. 30, no matter what the amount is. Thanks to the cashless economy, I got my 10 rupees’ worth ticket in 40 rupees,” Ms. Kamble added.
Railway activists feel that people will never warm-up to cashless transactions if they are overcharged. Subhash Gupta, Chairman of Rail Yatri Parishad, said, “Instead of giving a bonus to people who are paying by card, the CR is extracting more money from them. Our Railway Minister needs to give it [the cashless payment system] a serious thought.”
Another rail activist, Siddhesh Desai, founder of Kalwa Railway Pravasi Saghatana, said that the CR should introduce a mobile wallet system which will ease the process of digital or cashless payment. “The cashless payment system is not just the government’s need but the people’s need as well. If you can pay online to a vegetable vendor, then why not to the railway?” he said.
A senior Central Railway official told The Hindu that the machines being used on ticket counters were originally used in passenger reservation system where transaction fees was applicable. “The CR does not get this extra amount. It goes to the bank. We have already sent a proposal to the Rail Board to waive off the extra charges and we are waiting for an official reply,” he said.
The writer is an intern with The Hindu

Dec 21 2016 (17:50)
For Better Managed Indian Railways~   1933 blog posts
Re# 2098902-1            Tags   Past Edits
Why IR reward the Rly Reservation counter transactions and punish the online ticket booking
(1) by levying transaction charge on the online ticket booking
(2) not permitting onward reservation in online booking
inspite of the fact that online transactions are always traceable and white money where as there is no traceability in cash transactions at booking counters, a significant part of it
may be black money. Also selling tickets is a costly proposition as it involve maintaing booking counters and staff.
Online transaction has to be promoted as a matter of policy in each and every activity/policy of govt, just promoting online transactions at the backdrop of demonetisation shall not give the desired result.

IR looting pax in every possible this will encourage cashless transaction.....poor managing

Dec 21 2016 (18:12)
For Better Managed Indian Railways~   1933 blog posts
Re# 2098902-3            Tags   Past Edits
Central Govt wants India to go cash less so that almost all the transactions are traceable and it becomes easy to catch the tax evaders and increase the tax base and reduce the tax rates. Today only 1-2 % people actually pay income tax. There are many people (esp doing business, private consultants etc) avoid income tax thru false declarations. If they can be brought into taxnet by their spendings, the tax base shall widen and the revenue can be generated by having much lower rate of taxes which people shall like to comply with rather than to evade. High tax rates promote tax evasion.
This is a matter of comparision of online transaction thru IRCTC vs. cash transaction at counters.

If online booking is cheaper and more convenient, then it will become more popular.
Looting is a different issue. It is a policy matter of IR to extract maximum from passengers irrespective of the quality of service provided (esp ACIII,AACII,ACC,SL classes)

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