Forum Super Search
 ♦ 
×
HashTag:
Member:
Posting Date From:
Posting Date To:
Train Type:
Train:
Station:
ONLY with Pic/Vid:
Sort by: Date:     Word Count:     Popularity:     
Public:    Pvt: Monitor:    RailFan Club:    

Search
  Go  
Full Site Search
  Search  
 
Sat Oct 21, 2017 03:19:32 ISTHomeTrainsΣChainsAtlasPNRForumGalleryNewsFAQTripsLoginFeedback
Sat Oct 21, 2017 03:19:32 IST

Blog Entry# 2318238
Posted: Jun 13 2017 (11:16)

1 Responses
Last Response: Jun 13 2017 (11:16)
  
Rail News
0 Followers
1139 views
New Facilities/TechnologyNR/Northern  -  
Jun 13 2017 (09:22)   Now, 20 hostesses will keep travellers on Gatimaan Express comfy - News

Gopal*^   3512 news posts
Entry# 2318238   News Entry# 305161         Tags   Past Edits
Now, 20 hostesses will keep travellers on Gatimaan Express comfy By Shashank Rao | Mumbai | Posted 12-Jun-2017
Exclusive service on Delhi-Agra Gatimaan Express. In a first, 20 hostesses and stewards hired to cater to passengers' needs -- greet passengers with roses, inquire about meal choices, etc
At the end of each 100-minute journey, the hostesses and stewards are appraised on their performance and the trip menu is locked. In her crisp, blue uniform, Divya could easily be mistaken for a flight attendant. She walks down the aisle, greets all passengers, hands each one a
...
more...
rose and face wipes, and asks them their meal preference. Divya is one of 20 staffers -- half of them women -- aboard the Delhi-Agra Gatimaan Express hired exclusively to work as train hostesses and stewards. The train, the fastest in India running at 165 kmph that was launched in April, is the only railway service to have hostesses and stewards.
From serving food to providing newspapers and magazines, these staffers assist passengers in all possible ways. They are well versed with both English and Hindi, are accompanied by four housekeeping staffers and monitored by two managers. "It is a completely new experience," says Divya, a Delhi resident who graduated from the Indian Institute of Hospitality Management. "Serving passengers this way inside a train was never heard of before. The experience has been good so far," Divya. The hostesses' monthly pay ranges from Rs 16,000-18,000. The contract for hiring hostesses and stewards has been given to snacks and sweets manufacturer Haldiram Foods. "The staff usually serves breakfast when the train leaves Nizamuddin station in Delhi for Agra. It comprises both vegetarian and non-vegetarian food," says Sudhir Sharma, manager (Haldiram), Gatimaan Express. At the end of each 100-minute journey, the hostesses and stewards are appraised on their work, given feedback and suggestions for improvement, and the menu for the return trip in the evening is decided. The staff is then put up at a hotel for the day. The train hostess service is a permanent feature on Gatimaan Express, says an official from the Indian Railway Catering and Tourism Corporation. "Extending this service to other trains is a policy issue." Despite the number of amenities offered -- TV sets in the executive chair and WiFi -- and reasonable fares, Gatimaan Express hasn't found many takers yet. During weekdays, 70 per cent of the seats are vacant. Weekends are fairly better, with only 20 per cent vacancy. The train has two classes -- eight chair cars with 78 seats in each and two executive coaches with 56 seats in each. The tariff for a chair car seat is R755 and R1,500 for an executive seat. Passengers mainly comprise foreign tourists. Long-pending plan
The proposal for train hostesses on the lines of airhostesses was mooted during the tenure of former Railway Minister Mamata Banerjee. But owing to repeated changes in the ministry, the plan was put on the backburner.

  
2473 views
Jun 13 2017 (11:16)
a2z~   2150 blog posts
Re# 2318238-1            Tags   Past Edits
* Gatimaan may not be a very successful train, but shall be historically important for being the first non business chaircar train with hostess and premium fare. Earlier super luxury tourist trains like Palace on wheels had such facility for paxs.
* Many paxs may be willing to pay extra for enjoying the new experience and feel like a "baarati"/ a VIP when served meals by hostesses. * Also a large nunber of Paxs habitual of air travel & getting food served by hostess may switch over to such SHS trains.
*
...
more...
Gatiman(Tejas) type trains should be commercial operated on many routes on trial, and passenger response to such trains shall give vital inputs about feasibility of operating HSTs on the routes in future.

ARP (Advanced Reservation Period) Calculator

Reservations Open Today @ 8am for:
Trains with ARP 10 Dep on: Tue Oct 31
Trains with ARP 15 Dep on: Sun Nov 5
Trains with ARP 30 Dep on: Mon Nov 20
Trains with ARP 120 Dep on: Sun Feb 18

  
  

Rail News

New Trains

Site Announcements

  • Entry# 2547009
    Oct 16 (10:21PM)


    As per the recent post , the new Pax Login feature has now been introduced. Here are the details of the feature set. . 1. Now you may login to the site as a Member or a Passenger, or BOTH Member & Passenger at the same time. Passenger login is called "Pax Login"...
  • Entry# 2517609
    Oct 11 (09:33AM)


    As detailed here , last month, some changes were made to the PNR section. In the next phase of this rollout, we shall be further separating "Passengers" from "Members". . 1. "Passengers" will be able to login using ONLY their PNRs (no password). We shall have a Pax Login above the current...
  • Entry# 2418661
    Sep 25 (07:09AM)


    @all: There are some changes coming to the PNR Forum. 1. All PNRs will be anonymized, i.e. you won't see who posted the PNRs or search PNRs by Traveller. This is to better protect the confidentiality of travelling members and their travel plans. However, members will still be able to search their OWN...
  • Entry# 2409730
    Sep 15 2017 (11:46PM)


    In recent times, the number of FM Complaints regarding "targeting me", "offensive content", "sarcastic comment" have been increasing. This has led to increased censorship and throttling of open discussions. . This is a clarification that this site is meant for a FREE EXCHANGE of ideas. Some arguments/debates/disagreements/jokes/sarcasm are ALLOWED and are an integral...
  • Entry# 2390218
    Aug 25 2017 (12:59PM)


    There has been a partial rollout of a modification to Timeline entries. The implementation will be complete within a week. 1. Void & RAC buttons have been removed. . 2. TL Entries can now be Edited and Fixed by the original updater, if there are errors. So there is no need to Void TLs...
  • Entry# 2175399
    Feb 23 2017 (01:22PM)


    There has recently been a lot of frustration among RFs when their Station Pics, Loco Pics, Train Pics get rejected because the "number is not showing", "shed is not visible", the loco/train is at a distance, Train Board is too small, "better pic available", etc. . To address this issue, effective tomorrow, ALL...
Scroll to Top
Scroll to Bottom


Go to Mobile site
Disclaimer: This website has NO affiliation with the Government-run site of Indian Railways. This site does NOT claim 100% accuracy of fast-changing Rail Information. YOU are responsible for independently confirming the validity of information through other sources.