Blog Entry# 2342495
Posted: Jul 05 2017 (07:54)
Last Response: Jul 05 2017 (07:54)
Commentary/Human InterestJul 05 2017 (07:08) Coach Mitra to take care of passenger needs on trains
rdb*^ 133094 news posts
Railways to cut manpower; just one person to handle everything from petty repairs to cleaning toilets
Mumbai: From now on, each coach on a long-distance train on the Western Railway will have just one man responsible for all passenger needs. The one-man contact, called the Coach Mitra, will be responsible for everything from distribution of linen, cleaning the toilets, repairs, functioning of air-conditioners to other petty problems, said a Western Railway official.
In a letter to the Western railway authorities, the Railway Board has asked them to minimise the number of railway staff...
* Very good step by IR. After drastic reduction in expense no-2 i.e. fuel cost, IR have started taking steps to solve the biggest expense i.e. staff expense.
* Coach Mitra have to be trained properly to give same or better services to paxs as before
* Using End-of-train telemetry to reduce the requirement of guards is also a commendable beginning.
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