Blog Entry# 2365804
Posted: Jul 29 2017 (17:16)
Last Response: Jul 29 2017 (18:02)
Other NewsJul 29 2017 (16:51) Railways gets over 7,000 food complaints: Govt
Jayashree 38645 news posts
NEW DELHI, JULY 28: The Indian Railways received over 7,000 complaints related to quality of food served on trains since 2014, the government informed Parliament on Friday.
Minister of State for Railways Rajen Gohain in a written reply in the Rajya Sabha said 7,862 such complaints were received between January 2014 and June 30, 2017. However, 310 complaints were unsubstantiated.
He said fines amounting to ₹2.33 crore were imposed on contractors during the period. Five contractors have lost their catering rights on select trains.
Hardly 1% of the actual sufferers go for registering a complaint, the actual no. of paxs dissatisfied with food is many times higher.
While restaurant, food chains make huge business, railways continue to have catering issues. Probably there is no perceived service in feeding traveller
* Supplying fresh food in trains is difficult as kitchen is located away from passengers,
trains running late cause food to be served later many a times
* hygienic conditions on many stations is not good and is much poor than the restaurants.
* Restaurants, food chains are specialists/experts of the business, where as for IR it is a side activity (core job...
ARP (Advanced Reservation Period) Calculator
Reservations Open Today @ 8am for:
Trains with ARP 10 Dep on: Fri Jan 26
Trains with ARP 15 Dep on: Wed Jan 31
Trains with ARP 30 Dep on: Thu Feb 15
Trains with ARP 120 Dep on: Wed May 16
Top Trending Posts
Admin Blog Links
Scroll to Top
Scroll to Bottom
Disclaimer: This website has NO affiliation with the Government-run site of Indian Railways. This site does NOT claim 100% accuracy of fast-changing Rail Information. YOU are responsible for independently confirming the validity of information through other sources.