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Sun May 20 17:45:07 IST
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Blog Entry# 2976468
Posted: Jan 06 (20:36)

22 Responses
Last Response: Jan 09 (14:24)
as there r much complaints lodge by passengers for poor quality of catering provided to them in country's Rajdhani, shatabdi, Duronto.type trains.. as catering charge r leived with tkt fare.itself.
(optional in Raj and Duronto).
A pic is been provided from Siliguri page of twitter..
describing the poor standards for catering in NDLS DBRT RAJDHANI
do u think ?
NO vote
catering should be permanently removed
catering must be there compulsory
optional catering opting passenger should not have right to file a complaint regarding it.

14 posts - Sat Jan 06, 2018

3 posts - Sun Jan 07, 2018

Jan 08 (01:47)
nankit0507~   1415 blog posts   91 correct pred (58% accurate)
Re# 2976468-18            Tags   Past Edits
Proper modern appliances IRCTC kitchens under tough management can be made at major stations. With this we can have some space in alternate coaches or some coaches for oven like device and refrigeration which will keep that kitchen food fresh. I think its called warmer. So that food can be served at correct time. Mega kitchen stations should be chosen in such manner that maximum of the trains will be served by that kitchen. For extra more income, those kitchens can serve food for some top govt offices too if it becomes possible in their schedule.

We must analyse the journeys of maximum trains which require catering service like: Consider CR Howrah-Nagpur-Bhusaval-Mumbai/pune bound maximum trains leave Howrah at evening or night. So dinner can be served from HWH station or KGP station. KGP can serve to ECoR train too in this case. Then maximum of those trains reach in morning period at BSP-R-DURG section. So breakfast/Lunch can be served in that section kitchen. Then those trains enter BD-AK-BSL section in evening or night. So dinner can be again served at right time in that section. Likewise we can arrange this system and can serve maximum of trains in better way.

Most of these kitchens will serve multiple line trains like Kharagpur, Vijayawada, Nagpur, Howrah, Bhusaval, Mughal Sarai, Kanpur, Guntakal, Madgaon, Chennai, etc. This will develop IRCTC as a corporate too. System must be highly managed. Will thus increase IR standards accordingly. Earnings will be increasing with time with some internal measure also. Passengers will not hesitate for money as it will be quality food.
Thank You!

Jan 09 (09:55)
ammdisposerail   51 blog posts   6 correct pred (100% accurate)
Re# 2976468-19            Tags   Past Edits
Is catering charge compulsory in shatabdi?
On googling I read that it was made optional in 2017.
But today when I booked ticket - there was no option of "NO FOOD".
Only 2 options given, "VEG", "NON VEG"

Jan 09 (10:38)
🚋now time for Aravali Exp🚎^~   7993 blog posts   7112 correct pred (94% accurate)
Re# 2976468-20            Tags   Past Edits
compulsory food is there in shatabdi

Jan 09 (13:58)
Diamond Jubliee for KOL Locals^~   28537 blog posts   104485 correct pred (76% accurate)
Re# 2976468-21            Tags   Past Edits
All Shatabdi don't have. It's trial in few selected Shatabdi only.

Jan 09 (14:24)
a2z~   3476 blog posts
Re# 2976468-22            Tags   Past Edits
Third option is ridiculous, If IR cannot guarantee supply of hygenic food in premium trains, and ask paxs to pay for whatever food they supply without any complaint, then safety & life of paxs cannot be entrusted to IR. Let other responsible organisations operate & manage the railway operation in India.
The best option with IR is to make catering optional, but consumer's right to complain about the poor food supply cannot be forfeited.

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