Not to mention that the onboard service of the staff is also pathetic. For not providing the service, these people had the audacity to come asking for tips after serving dinner on the last night of the trip (NZM-SBC, 21/06/2013 at NZM).
The situation was funnier, when the attendant looking after the bed-rolls distribution came asking for tip at the end of the journey.
Anna Hazare's movement is needed in every govt. department.