SWR works on many passenger friendly aspects like:
1. Not connecting YPR line and JTJ line at SBC. Instead, hotel and vehicle parking area are built.
2. MYS SBC journey time kept almost unchanged despite doubling and electrification.
3. Not permitting or coordinating with BMTC for start of buses from SBC railway area.
4....
more... Not running any local train between SBC SMVB and YPR SMVB. Passengers can use Ola Uber. No buses connecting these terminals. Metro connection to SMVB is totally ruled out.
5. Not linking Hosur line and YNK line while developing SMVB terminal.
6. Trains from Hosur side to YPR avoid SMVB.
7. Just one Karnataka centric train starts from SMVB.
8. Holding Chalukya at YPR for 3 hours daily so that passengers can be awake in the early morning to take care of their luggage. Business opportunity for vendors.
Only thing pending is banning passengers from reaching railway station 🤔. Actions already in progress in this direction!!.