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News Entry# 288257
Dec 11 2016 (01:29)  Card swipe machines sought at railway counters (
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Commentary/Human InterestECoR/East Coast  -  

News Entry# 288257     
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Posted by: rdb*^  133028 news posts
BHUBANESWAR: Railway ticket counters in Bhubaneswar and other railway stations have no point of sale (POS) machines or card swipe machines for cashless transactions though the central government has advised citizens to go for digital currency.
The passengers, who purchase tickets online are paying via net banking or debit/credit cards, but several people still depend on counters to buy reservation or general tickets. As counters have no cashless payment system, people have to depend on cash.
Passengers and rail users face difficulties while giving exact fare to book a train ticket.
clerks and other officials at the booking counters face problems while tendering coins and smaller denomination currency notes.
The East Coast Railway (ECoR) and ministry of railways have received several requests through their official Twitter handles to install POS machines.
After demonetisation, Rs 2,000 currency notes came into vogue. But this created difficulties for booking staff. Customers are buying tickets worth Rs 200 or less and giving a Rs 2,000 note. "We give them the rest money in smaller denomination notes and coins. We face problems due to this type of transactions," said a railway official.Subrat Parida, a student, said small-time traders have started using POS machines for cashless transactions, but railways has not installed it yet. "The railway staff at the counters ask us to tender exact fare with required change. Now as most of the people have started using plastic money, the POS machine will help them get relief," he added.
A railway booking staffer said, "Booking ticket is not a big problem. It takes time to arrange the change and give it to the passengers."
When contacted, East Coast Railway (ECoR) chief spokesperson JP Mishra said, "We are all geared up to go in for a less-cash society. As soon as instructions from the Railway Board are received with clear specifications of modalities, we will go for POS machines at the earliest. This will benefit the passengers as well as the railways."
Reliable sources said that railways will go for cashless transactions at all counters soon.
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