Passengers at Sahibganj railway station in the Malda division have been facing difficulties buying general tickets for the past week due to a malfunctioning UPS system at the ticket counter. The lack of an alternative power supply leaves passengers waiting for the system to restart after power outages. The issue has...
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also led to delays and some passengers boarding trains without tickets, only to face ticket checks later. Additionally, the ticket printing process is hampered by a faulty printer, resulting in long queues and technical glitches. The station also has a malfunctioning Automatic Ticket Vending Machine (ATVM) despite its recent implementation, highlighting the persistent issues with the station's infrastructure. The commercial department has been informed about the problems and they are working to fix them.