Indian Railways is introducing online pre-booking of food and beverages on mail and express trains. Passengers can book meals through the railway app and pay online. The payment to the licensed vendor will be made only after the passenger confirms satisfactory delivery. The service is designed to improve food quality and...
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address complaints about overpriced food. Late deliveries or smaller portions will result in penalties for the vendor. Passengers can book food and drinks during the ticket booking process or during their journey. This feature will be rolled out in 25 trains initially as a pilot project and will be expanded later. Passengers will not be charged any extra fees for this service. The refund policy has been outlined with specific cancellation charges depending on the time of cancellation. No refunds will be issued for orders cancelled after the chart is prepared or for meals booked during the journey.