Unique initiative to create awareness among passengers to not pay tips or payment without bill
Indian Railways have introduced a new policy where passengers must not pay for food and beverages, if they are not provided with a proper bill. The ‘No Bill, No Payment’ policy will ensure that caterers in trains do not overcharge passengers and in fact encourage passengers to request bills. To spread awareness about this, Western Railway observed the ‘NO BILL, NO PAYMENT’ DAY on Wednesday, 16thJanuary, 2019 by informing passengers of this new development through Public Address... more...
System at various railway stations across all divisions over Western Railway.
According to a press release issued by Shri Ravinder Bhakar – Chief Public Relations Officer, most stations over the six divisions of Western Railway, multi-lingual announcement were made over the Public Address Systems. The message announced is as follows- “Passengers please pay attention. Passengers are requested to not give any tips to catering staff in train or at stations, and should insist for bill while purchasing from panty car or catering units. If no bill is given, no payment should be made.” At stations where commercial staff was not available, announcement was advised to be done by Station Managers at regular intervals. Commercial Officers and Supervisors were nominated at important stations like Churchgate, Mumbai Central, Dadar, Bandra, Andheri, Borivali, Vapi, Valsad and Surat to check that the announcements are being played suitably. Mumbai Division of Western Railway also mandated catering units to install computerised billing machines. It is pertinent to mention that till date, 374 catering units over Mumbai Division have installed computerised billing machines.
Western Railway has decided to revise the days of the return trips of two Kumbh Mela Special trains from Allahabad Chheoki. Train No. 09082 Allahabad Chheoki – Bandra Terminus Special Train will now run on 17thFebruary, 2019 instead of on 18th February, 2019. Similarly, Train No. 09084 Allahabad Chheoki – Udhna Special Train will now run on 4thMarch, 2019 instead of 5th March, 2019.
Ministry of Railways has decided to provide stoppage to Train No. 17037/17038 Secunderabad – Hisar Express at Dondaicha station of Western Railway on Udhna-Jalgaon section on experimental basis with effect from 16thJanuary, 2019 for a period of six months. Accordingly, Train No. 17037 Secunderabad – Hisar Express will arrive at Dondaicha station at 16.18 hrs and depart at 16.20 hrs. Similarly, Train No. 17038 Hisar – Secunderabad Express will arrive at Dondaicha station at 15.14 hrs and depart at 15.16 hrs.
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