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News Entry# 47820  
Nov 30 2011 (10:00AM)  Spice Digital launches SMS 139 - "Rail Sampark” Service (www.indiainfoline.com)

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News Entry# 47820     
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Posted by: Jayashree▪◘▪Amita**  22537 news posts  
With the festive season round the corner, the company is definite that this service will see an upward trend in is the usage.
Spice Digital limited has launched SMS 139 Service. “139 - Rail Sampark”, the Indian Railway enquiry services delivered by Bharat BPO, handles enquiries pertaining to arrival, departure, schedules of trains plying between two stations, PNR and reservation of berth status, fare enquiry, availability of Tatkal accommodation, journey planning, concession and cancellation rules, refund rules and trains between stations.
The call centre support is available in eleven local languages across India.
With the festive season round the corner, the company is definite that this service will see an upward trend in is the usage.
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The idea is to connect with masses, a service that is meant for all should be made effectively and easily available. All the calls are answered, mostly, within 3 rings and are attended within about 2 minutes. We have observed that there has been a new trend in the way travelers opt for their mode of transport to travel across the country.
More and more people choose railways as the most convenient mode of transport to enjoy their holidays, and this trend has reflected in the numbers that we have achieved and aim to reach by end of this year.” The SMS service would be available across the country.
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