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News Entry# 287152
  
Nov 30 2016 (06:17)  Railways denying insurance cover to passengers with wait-listed ticket (timesofindia.indiatimes.com)
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Commentary/Human Interest

News Entry# 287152     
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Posted by: rdb*^  125013 news posts
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TOI has found that a passenger who gets wait-listed ticket will not be insured under the railways’ travel insurance scheme even if her ticket gets confirmed
Around 2.5 crore booked their tickets online everyday, but only 3.5 lakh are opting for the insurance cover offered at cost of 92 paisa: Official
NEW DELHI: In a bizarre decision, railways has been denying travel insurance
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to passengers who get wait-listed ticket at the time of booking.
TOI has found that a passenger who gets wait-listed ticket will not be insured under the railways' travel insurance scheme even if her ticket gets confirmed at the time of travel.
Under the scheme, anchored by Indian Railways Catering and Tourism Corporation (IRCTC), the nominee of deceased is entitled to get Rs 10 lakh over and above other compensation announced.
An IRCTC official said that the scheme was launched saying it will cover passengers who book ticket online and hold tickets such as confirmed, RAC and wait-listed ones.
Claims were also made that the insurance facility was for all rail passengers who book e-tickets, excluding sub-urban trains, irrespective of the class of ticket and the distance of travel. The cost of 92 paisa is also same for all class of travellers.
But, the restriction to extend the cover to only those getting confirmed tickets at the time of booking is being seen as a denial of the facility to a large chunk of travellers, said an official.
"Around 2.5 crore booked their tickets online everyday, but only 3.5 lakh are opting for the insurance cover offered at cost of 92 paisa," said an official.
He added, "It seems that the provision of denying the cover on wait-listed tickets has eliminated a large chunk of passengers. Negligence and lack of awareness was other reasons."
Faced with huge public outcry after the Kanpur train tragedy which killed around 150 passengers, the transporter is working to make insurance cover mandatory,
The railway board is also delaying the IRCTC proposal to extend the coverage to unreserved class and provide cover to valuables such as laptop and mobiles.
If the IRCTC proposal is accepted, the insurance business in railways will be around Rs 3,500 crore, said an official.
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