Ministry Of Railways - Official FB Page , Posted by the official handle
"An analysis of common complaints being received by the Indian Railways reveals some basic causes for the complaints-
1. cleanliness of trains and stations 2. non - availibility/poor quality of bed rolls 3. improper behaviour of commercial staff 4. issues with booking & reservation.
Your suggestions are being earnestly sought by the Minister of Railways for bringing improvements in these areas and help the railways give better service. Please join in this discussion."
Link : click here
Dear members, plz participate in the above discussion initiated by ministry