If you want to do business do it with correct motive... That's what missing with Indian Railways... And their is also no place left for Comfort, Cleanliness & Punctuality... We Indian Middle Class has no option left, other then using Indian Railway as a communication media...
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Take for example Kolkata - Siliguri/North Bengal Connectivity, even few years back their was only one decent train Darjeeling Mail & that too it was the least punctual train in Indian Railways with using old coaches from rejected trains... At that time we used bus service...
more... from Kolkata to North Bengal... Now road condition is in a state that people think twice before travelling...