Central Railway adds an SMS facility for receiving and attending to the complaints regarding cleaning of passenger coaches in trains having " On Board Housekeeping Services" in addition to the facility which can be accessed through www.cleanmycoach.com website on smart phones or laptop which have internet connectivity.
Passengers will just have to type "Clean and sms it to 58888 to summon the designated cleaning staff to attend to complaints related to cleanliness in coaches, including toilets
At present this facility is available on following trains:
11005/11006...
more... Dadar-Puducherry Express
11013/11014 Lokmanya Tilak Temrinus-Coimbatore Express
11021/11022 Dadar-Tirunelveli Express
11027/11028 Mumbai-Chennai Central Mail
11041/11042 Mumbai-Chennai Central Express
11035/11036 Dadar-Mysore Sharavati Express
12051/12052 Dadar-Karmali Janshatabdi Express
12133/12134 Mumbai-Mangalore Jn. Express
12137/12138 Mumbai-Ferozpur Punjab Mail
12141/12142 Mumbai-Rajendranagar Express
12163/12164 Dadar-Chennai Egmore Chennai Express
12223/12224 Lokmanya Tilak Terminus-Ernakulam Duranto Express