Hello,
Just want to ask what is the maximum time limit for IRCTC to process a TDR request?
I have one pending for 3months and 7 days, IRCTC still shows the status as "CR Registered" (same as when TDR was filed).
In this case, the train got delayed for more than 3 hours and the passenger didn't travel. As per the rules, the TDR...
more... was filed within 3 hours of train departure.
Is there something which I have missed which is causing the delay?