20 Days ago i hve not recvd any refund..i emailed irctc that i have not recvd any refund amt til yet ? Irctc emailed me that As per the policy framed by Railway Board, refund is processed by the Zonal Railway under whose jurisdiction station of the train falls. IRCTC only provides access to Railway Passenger Reservation System through its server and internet connectivity to book the ticket through it. Railway and IRCTC are different entities. TDR filed by the customers are directly dealt by the concerned Railway for decision. IRCTC has no role in deciding the refund. On receipt of refund amount from the Railways, it is credited to the account of the customer through same payment gateway which was used while making booking.
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more... can check the status of your TDR claim online at IRCTC website using your login account.What shoul id do nw