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Blog Posts by subramanianbharath
Page#    2 Blog Entries  
★★★  General Travel
May 06 2013 (17:54)   12622/Tamil Nadu SF Express (PT)

Guest: 7e6ae018   show all posts
Entry# 744555            Tags   Past Edits
one of the dirtiest and ill maintained train of IR.
I booked my ticket in 2AC expecting good comfort, cleanliness and good hospitality on part of onboard staff.
I boarded it on 3rd May. Though the coaches were 2006 made but from inside they looked not younger then 99 made. curtains were torn away at some places and blue curtains were looking black having multiple layers of dust. the linen provided was clean but again no hand towel was provided with the bed roll. I chased down the coach attendant but he was
nowhere in sight. the side reading lamp bulb was fused and not working.
toilets were in filthiest condition with water logging at places and no liquid soap provided.... they looked like toilets of SL class of an ordinary mail/express train. also, no paper roll was provided in western style toilets. disgusting.
next morning train reached Bhopal, then again I looked out for the attendant. I asked him repeatedly to provide me the hand towel but he always ran away.
Then I started searching the SMS Complaint registration mobile no. of IR provided here at IRI by Vishwanath** ji.
I flashed one quick sms with the complaint description and my pnr details as soon as the left from bhopal. I got the acknowledgement in next 2 hours while approaching Itarasi. At Itarasi I was provided the hand towel by another coach attendant.
At Nagpur a senior official from CCM/Nagpur office came to me to check if the complaint has been actioned to satisfaction or not. except hand towel provided... everything else was as it is. He quickly called for head TTE and onboard train supritendant and other guys and scolded them badly for inaction and poor management. He assured me of action at Balharshah and called someone rightaway at Balharshah to take care of my complaint. The official gave me his mobile no. so that he can quickly attend to any further complaint or feedback on previous complaint.
Later at Balharshah a team of CTS staf came inside and quickly replaced empty cans of liquid soap in toilets and paper rolls. also coach was cleaned from inside and room freshener sprayed before the train was allowed to leave.
I quickly flashed one feedback sms to the official on his personal mobile no. and also on the IR mobile no.

74 posts are hidden.

May 12 2013 (15:06)
subramanianbharath   3 blog posts
Re# 744555-89            Tags   Past Edits
I also travelled by 2AC and yeah the condition of the rakes were too filthy, guess its the Southern railways which is at fault, as most of the trains run by SR are in worst condition...Hats off to the timely response from the railways, which is far far better than some of the so called low cost air carriers which are fleecing our money

May 12 2013 (15:07)
subramanianbharath   3 blog posts
Re# 744555-90            Tags   Past Edits
Another incident was when i travelled by the weekly superfast to CBE(12681) wherein some drunkard had created a mess in our berth, spoke to the RPF guy available who immediately called the Central Cleaning staff and attended to it

May 27 2013 (21:47)
Guest: 7e6afe18   show all posts
Re# 744555-91            Tags   Past Edits
this happened to me too while coming from ERS onboard TVC-MAS SF Exp. a group of 15-20 ppl were allegedly drunk, playing cards and eating snacks and I got 2 berths with my frnd in the same bay where they were seated. As I had lady frnd with me, I asked TTE to arrange another berth for me but he did not helped and forced us to sleep in our allotted berth only.
General Travel
May 27 2013 (20:22)   12291/Yesvantpur-Chennai Weekly SF Express

subramanianbharath   3 blog posts
Entry# 766917            Tags   Past Edits
Please analyse this PNR 4151895587 for June 7th from YPR to MAS

May 27 2013 (20:30)
Nazeer*^~   9912 blog posts   16370 correct pred (71% accurate)
Re# 766917-1            Tags   Past Edits
Kindly use the /pnr forum for the same
Page#    2 Blog Entries  

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