Spotting
 Timeline
 Travel Tip
 Trip
 Race
 Social
 Greeting
 Poll
 Img
 PNR
 Pic
 Blog
 News
 Conf TL
 RF Club
 Convention
 Monitor
 Topic
 #
 Rating
 Correct
 Wrong
 Stamp
 PNR Ref
 PNR Req
 Blank PNRs
 HJ
 Vote
 Pred
 @
 FM Alert
 FM Approval
 Pvt
PNR Super Search
 ↓ 
×
HashTag:
PNR Number:
Train Type:
Train:
From Station:
To Station:
Train Class:
2SSLCCEx3AFC2A1A3EEAVSEV
WL Quota:
DOJ From:
DOJ To:
Blogger:
Predictor:
Prediction:
WLRACConf
Stamper:
Final:
WLRACConfVoidQ-ConfUnStamped
Status:
Reaction:

Search
  Go  
dark modesite support
 
Thu Sep 12 07:44:12 IST
Home
Trains
ΣChains
Atlas
PNR
Forum
Quiz
Topics
Gallery
News
FAQ
Trips
Login
RailCal Android App
RailCal iPhone App
Post PNRPost BlogAdvanced Search
Description/Uses/Merits of this ΣChain
via Siwan- Chhapra- Hajipur- Muzaffarpur - BARAUNI (CHANGE Train HERE ) -Jhajha- Dhanbad- Bokaro- RANCHI- Raipur- Nagpur- Secunderabad [is JUST 10 Km from HYDERABAD ]

16435/Σ Chhapra-Hajipur-Muzaffarpur to Hyderabad [Bihar to Andhra] ΣChain


Created: Sep 08 2013 (18:04) by Bodhgaya

Change Departure Station:
Change Arrival Station:

00
PNR    Forum    Time-Table    Availability    Fare Chart    Trips    Gallery    

PNR Analysis

Page#    Showing 1 to 5 of 3741 PNR entries  next>>
PREDICTIONS: 28
confirm: 100%
rac: 0%
wl: 0%
PREDICT



Journey: Sun Dec 01, 2024
Dep: UMB/Ambala Cantt. Junction @ 08:10 PF#: 1
Arr: SPJ/Samastipur Junction @ 06:15 +1 night
Distance: 1305 km / 1711 km
Class: AC 3-tier - 3A   |   Tot Seats: Avbl-0395#   |   Charting @02:15
12204/Amritsar - Saharsa Garib Rath Express (PT)
 

PNR: 280-xxxxxxx   |   Similar PNRs
Entry# 6163139        
NO PENDING REQUEST
Posted: Aug 20 (11:55:06)  View Posted Status
Passenger 1: Waiting: RLWL:4 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 1831952/Somanko_ELST^~

Latest Status: Yesterday (17:32:22) 
Passenger 1: Waiting: RLWL:2 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 2053772/Puneri_Railfan^~

Full PNR Status History (15 statuses)
Status as of: Yesterday (17:32:21)
Passenger 1: Waiting: RLWL:2 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 2053772/Puneri_Railfan^~

Status as of: Sep 05 (18:28:03)
Passenger 1: Waiting: RLWL:2 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Sep 03 (21:39:22)
Passenger 1: Waiting: RLWL:2 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 2053772/Puneri_Railfan^~

Status as of: Sep 01 (12:15:27)
Passenger 1: Waiting: RLWL:2 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Aug 31 (06:15:30)
Passenger 1: Waiting: RLWL:2 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 248735/ForeverRailfan^~

Status as of: Aug 27 (16:53:32)
Passenger 1: Waiting: RLWL:3 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Aug 26 (11:53:05)
Passenger 1: Waiting: RLWL:4 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Aug 25 (22:31:15)
Passenger 1: Waiting: RLWL:4 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 1108853/Brandon12663^~

Status as of: Aug 24 (15:59:35)
Passenger 1: Waiting: RLWL:4 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 2053772/Puneri_Railfan_^~

Status as of: Aug 24 (14:35:09)
Passenger 1: Waiting: RLWL:4 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 2141220/Chintu_5^~

Status as of: Aug 20 (17:31:16)
Passenger 1: Waiting: RLWL:4 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 2053772/CivilEngineer_cum_Railfan^~

Status as of: Aug 20 (17:07:27)
Passenger 1: Waiting: RLWL:4 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Aug 20 (14:57:32)
Passenger 1: Waiting: RLWL:4 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 2053772/CivilEngineer_cum_Railfan^~

Status as of: Aug 20 (12:02:46)
Passenger 1: Waiting: RLWL:4 (Booking Status: RLWL:4:GN)
Total Fare:  1075
Chart NOT Prepared
refreshed by: 1831952/Somanko_ELST^~

Status as of: Aug 20 (11:55:06)


PREDICTIONS
Status
Date
Member
Stars
Accuracy
confirm
Aug 20 (12:03)
confirm
Aug 20 (12:28)
confirm
Aug 20 (13:08)
 
confirm
Aug 20 (13:37)
 ★★
confirm
Aug 20 (13:43)
confirm
Aug 20 (15:12)
confirm
Aug 20 (15:21)
 
confirm
Aug 20 (17:07)
 
confirm
Aug 20 (17:07)
confirm
Aug 20 (18:18)
confirm
Aug 20 (18:50)
 
confirm
Aug 20 (19:57)
 
confirm
Aug 20 (22:31)
confirm
Aug 20 (23:30)
confirm
Aug 21 (14:21)
 
confirm
Aug 21 (19:13)
confirm
Aug 22 (14:13)
 
confirm
Aug 25 (13:24)
 
confirm
Aug 25 (19:02)
 
confirm
Aug 26 (07:26)
 
confirm
Aug 26 (13:57)
confirm
Aug 30 (11:46)
confirm
Sep 01 (21:27)
confirm
Sep 02 (13:13)
 
confirm
Sep 03 (17:59)
 ★★
PREDICTIONS: 0
confirm: 0%
rac: 0%
wl: 0%
Journey: Sat Nov 09, 2024
Resv: ASR/Amritsar Junction
Dep: NDLS/New Delhi @ 11:05 PF#: 15
Arr: MFP/Muzaffarpur Junction @ 05:20 +1 night
Distance: 1053 km / 1711 km
Class: AC 3-tier - 3A   |   Tot Seats: Avbl-0148#   |   Charting @21:00
12204/Amritsar - Saharsa Garib Rath Express (PT)
PNR: 211-xxxxxxx   |   Similar PNRs
Entry# 6149133
NO PENDING REQUEST
Posted: Aug 07 (14:45:43)  View Posted Status
Passenger 1: Confirmed: CNF (Booking Status: CNF:G17:23:SL:GN)
Total Fare:  1150
Chart NOT Prepared
refreshed by: 1831952/Somanko_ELST^~

Latest Status: Aug 07 (14:51:22) 
Passenger 1: Confirmed: CNF (Booking Status: CNF:G17:23:SL:GN)
Total Fare:  1150
Chart NOT Prepared
refreshed by: 1831952/Somanko_ELST^~

Full PNR Status History (2 statuses)
Status as of: Aug 07 (14:51:22)
Passenger 1: Confirmed: CNF (Booking Status: CNF:G17:23:SL:GN)
Total Fare:  1150
Chart NOT Prepared
refreshed by: 1831952/Somanko_ELST^~

Status as of: Aug 07 (14:45:42)

PREDICTIONS: 33
confirm: 100%
rac: 0%
wl: 0%
PREDICT



Journey: Wed Nov 06, 2024
Resv: ASR/Amritsar Junction
Dep: NDLS/New Delhi @ 11:05 PF#: 15
Arr: SPJ/Samastipur Junction @ 06:15 +1 night
Distance: 1106 km / 1711 km
Class: AC 3-tier - 3A   |   Tot Seats: Avbl-0148#   |   Charting @21:00
12204/Amritsar - Saharsa Garib Rath Express (PT)
 

PNR: 264-xxxxxxx   |   Similar PNRs
Entry# 6134360        
NO PENDING REQUEST
Posted: Jul 23 (20:02:35)  View Posted Status
Passenger 1: RAC: RAC:74 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:75 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:76 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 718732/Rai_abhi^~

Latest Status: Yesterday (01:22:19) 
Passenger 1: RAC: RAC:39 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:40 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:41 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Full PNR Status History (22 statuses)
Status as of: Yesterday (01:22:19)
Passenger 1: RAC: RAC:39 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:40 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:41 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Sep 09 (23:10:59)
Passenger 1: RAC: RAC:39 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:40 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:41 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 42126/Jayashree^

Status as of: Sep 08 (12:50:36)
Passenger 1: RAC: RAC:39 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:40 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:41 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 2141220/Chintu_5^~

Status as of: Sep 05 (22:42:53)
Passenger 1: RAC: RAC:42 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:43 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:44 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Sep 05 (12:57:52)
Passenger 1: RAC: RAC:42 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:43 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:44 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 574484/Shalabh^~

Status as of: Sep 01 (16:49:34)
Passenger 1: RAC: RAC:48 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:49 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:50 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Aug 27 (22:24:00)
Passenger 1: RAC: RAC:52 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:53 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:54 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 42126/Jayashree^

Status as of: Aug 26 (19:51:54)
Passenger 1: RAC: RAC:52 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:53 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:54 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Aug 25 (16:57:11)
Passenger 1: RAC: RAC:54 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:55 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:56 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1108853/Brandon12663^~

Status as of: Aug 24 (14:04:14)
Passenger 1: RAC: RAC:56 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:57 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:58 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 2141220/Chintu_5^~

Status as of: Aug 18 (23:15:51)
Passenger 1: RAC: RAC:58 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:59 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:60 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 2053772/CivilEngineer_cum_Railfan^~

Status as of: Aug 15 (12:20:19)
Passenger 1: RAC: RAC:58 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:59 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:60 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Aug 10 (18:19:26)
Passenger 1: RAC: RAC:60 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:61 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:62 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 42126/Jayashree^

Status as of: Aug 09 (15:20:03)
Passenger 1: RAC: RAC:60 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:61 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:62 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Aug 03 (22:31:22)
Passenger 1: RAC: RAC:64 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:65 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:66 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Aug 03 (14:27:47)
Passenger 1: RAC: RAC:64 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:65 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:66 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1931755/Railfan_NF^~

Status as of: Aug 01 (22:16:37)
Passenger 1: RAC: RAC:66 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:67 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:68 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Jul 26 (15:13:32)
Passenger 1: RAC: RAC:70 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:71 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:72 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 1243573/Siddharth98^~

Status as of: Jul 24 (23:53:23)
Passenger 1: RAC: RAC:73 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:74 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:75 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 42126/Jayashree^

Status as of: Jul 23 (22:35:52)
Passenger 1: RAC: RAC:74 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:75 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:76 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 2182678/Harsha_12627^~

Status as of: Jul 23 (20:11:25)
Passenger 1: RAC: RAC:74 (Booking Status: RAC:85:GN)
Passenger 2: RAC: RAC:75 (Booking Status: RAC:86:GN)
Passenger 3: RAC: RAC:76 (Booking Status: RAC:87:GN)
Total Fare:  3495
Chart NOT Prepared
refreshed by: 718732/Rai_abhi^~

Status as of: Jul 23 (20:02:34)


PREDICTIONS
Status
Date
Member
Stars
Accuracy
confirm
Jul 23 (20:36)
 ★★
confirm
Jul 23 (20:36)
 
confirm
Jul 23 (20:37)
 ★★
confirm
Jul 23 (20:41)
 
confirm
Jul 24 (05:46)
 
confirm
Jul 24 (08:24)
 ★★
confirm
Jul 24 (09:24)
 
confirm
Jul 24 (10:34)
confirm
Jul 24 (17:15)
 
confirm
Jul 24 (18:32)
 
confirm
Jul 24 (22:21)
confirm
Jul 26 (13:48)
confirm
Jul 27 (18:34)
confirm
Jul 28 (20:33)
 
confirm
Aug 03 (14:16)
confirm
Aug 03 (14:21)
 
confirm
Aug 03 (14:25)
confirm
Aug 03 (15:49)
confirm
Aug 03 (19:04)
 
confirm
Aug 03 (23:26)
 ★★
confirm
Aug 04 (09:54)
confirm
Aug 04 (13:51)
confirm
Aug 05 (15:59)
 
confirm
Aug 09 (02:11)
confirm
Aug 14 (20:49)
 ★★★
confirm
Aug 15 (21:36)
 ★★
confirm
Sep 01 (21:27)
confirm
Sep 08 (13:08)
 
confirm
Sep 09 (23:13)
 ★★

7072 views
0

Aug 03 (14:16)
Manish23
Manish23   261 blog posts
Re# 6134360-1              
u got economy coach
Translate to English
Translate to Hindi
PREDICTIONS: 22
confirm: 77%
rac: 23%
wl: 0%
Journey: Sun Sep 01, 2024
Resv: ASR/Amritsar Junction
Dep: NDLS/New Delhi @ 11:05 PF#: 15
Arr: SPJ/Samastipur Junction @ 06:15 +1 night
Distance: 1106 km / 1711 km
Class: AC 3-tier - 3A   |   Tot Seats: Avbl-0148#   |   Charting @21:00
12204/Amritsar - Saharsa Garib Rath Express (PT)
PNR: 242-xxxxxxx   |   Similar PNRs
Entry# 6174405
NO PENDING REQUEST
Posted: Aug 31 (19:11:09)  View Posted Status
Passenger 1: RAC: RAC:92 (Booking Status: RAC:133:GN)
Total Fare:  1165
Chart NOT Prepared
refreshed by: 2182678/Harsha_12627^~

Latest Status: Aug 31 (21:59:06) 
Passenger 1: Confirmed: CNF:G3:77:MB (Booking Status: RAC:133:GN)
Total Fare:  1165
Chart Prepared
refreshed by: 2053772/Puneri_Railfan^~

Full PNR Status History (5 statuses)
Status as of: Aug 31 (21:59:06)
Passenger 1: Confirmed: CNF:G3:77:MB (Booking Status: RAC:133:GN)
Total Fare:  1165
Chart Prepared
refreshed by: 2053772/Puneri_Railfan^~

Status as of: Aug 31 (20:26:14)
Passenger 1: RAC: RAC:91 (Booking Status: RAC:133:GN)
Total Fare:  1165
Chart NOT Prepared
refreshed by: 1108853/Brandon12663^~

Status as of: Aug 31 (19:42:27)
Passenger 1: RAC: RAC:92 (Booking Status: RAC:133:GN)
Total Fare:  1165
Chart NOT Prepared
refreshed by: 2053772/Puneri_Railfan^~

Status as of: Aug 31 (19:11:14)
Passenger 1: RAC: RAC:92 (Booking Status: RAC:133:GN)
Total Fare:  1165
Chart NOT Prepared
refreshed by: 2182678/Harsha_12627^~

Status as of: Aug 31 (19:11:09)

PREDICTIONS: 0
confirm: 0%
rac: 0%
wl: 0%
Journey: Wed Aug 14, 2024
Resv: BEAS/Beas Junction
Dep: HPU/Hapur Junction @ 12:19 PF#: 2
Arr: CPR/Chhapra Junction @ 03:15 +1 night
Distance: 878 km / 1711 km
Class: AC 3-tier - 3A   |   Charting @21:00
12204/Amritsar - Saharsa Garib Rath Express (PT)
PNR: 276-xxxxxxx   |   Similar PNRs
Entry# 6155950
NO PENDING REQUEST
Posted: Aug 13 (17:38:46)  View Posted Status
Passenger 1: Confirmed: CNF (Booking Status: CNF:G15:5:MB:GN)
Total Fare:  1090
Chart NOT Prepared
refreshed by: 2141220/Chintu_5^~

Latest Status: Aug 14 (09:46:44) 
Passenger 1: Confirmed: CNF:G15:5:MB (Booking Status: CNF:G15:5:MB:GN)
Total Fare:  1090
Chart Prepared
refreshed by: 2141220/Chintu_5^~

Full PNR Status History (4 statuses)
Status as of: Aug 14 (09:46:44)
Passenger 1: Confirmed: CNF:G15:5:MB (Booking Status: CNF:G15:5:MB:GN)
Total Fare:  1090
Chart Prepared
refreshed by: 2141220/Chintu_5^~

Status as of: Aug 13 (18:20:40)
Passenger 1: Confirmed: CNF (Booking Status: CNF:G15:5:MB:GN)
Total Fare:  1090
Chart NOT Prepared
refreshed by: 2228377/AbhinavKr^~

Status as of: Aug 13 (17:43:32)
Passenger 1: Confirmed: CNF (Booking Status: CNF:G15:5:MB:GN)
Total Fare:  1090
Chart NOT Prepared
refreshed by: 2141220/Chintu_5^~

Status as of: Aug 13 (17:38:46)

Page#    Showing 1 to 5 of 3741 PNR entries  next>>

Scroll to Top
Scroll to Bottom
Go to Mobile site
Important Note: This website NEVER solicits for Money or Donations. Please beware of anyone requesting/demanding money on behalf of IRI. Thanks.
Disclaimer: This website has NO affiliation with the Government-run site of Indian Railways. This site does NOT claim 100% accuracy of fast-changing Rail Information. YOU are responsible for independently confirming the validity of information through other sources.
India Rail Info Privacy Policy