Fark hai middlemen aur agent me. Middlemen agar bich me kuch value add karte hain, then they should be paid for the value addition. Tell me what value does the agent add to a railway ticket? He gives the same product (berth/seat) to the customer what the original service provider i.e. railways gives (again a berth/seat). Fir kis bat ke paise?
Paise is baat k ki original service provider ka network (IRCTC / PRS) block kar do aur bich me paise lo usi ticket ko bechne ke.