Hi, I had booked a tatkal e-ticket for two passengers (new tatkal scheme). When I started booking the status was available. But when the booking is completed the outcome was 1 confirmed and 1 waitlisted ticket. As it was not confirmed, I had to cancel the ticket. But to my shock, I lost almost entire amount of the confirmed ticket.
I feel this is pure cheating by IR. If both tickets were confirmed then I am bound to lose entire money as per tatkal scheme - which I understand very well and definitely justified also. But if the ticket is partially confirmed and partially waitlisted, how can a family travel - only one will go and another will stay back? I...
more... wish to have other's views on this matter and if anything can be done on this