Hi, I have seen the same trend in the Chandanagar railway station. No rules are present like this. But the opportunistic travel agents and regular Tatkal booking brokers make this rule. Always you can see these people.
I really want to complaint this to Police. Do not know how to proceed.
My father had gone two days back to back to check for Tatkal for Sabari express to go to Cochin. Once he went at 6AM and his name was in queue 27 and next day he went at 5.30, Alas he was...
more... in queue 30 or so.
I went to help out, but these guys were rude and arrogant. He at last went by bus to Cochin.