Destination alert facility has been provided in selected trains where in Short Message Service (SMS) alert is sent to the reserved passengers 20 minutes before actual arrival on the station where passenger will de-board the train during night hours i.e. 2300 hours in the night to 0700 hours in the morning. Destination alert facility is also available through 139 wherein reserved passengers can set destination alert on 139 Railway Enquiry Service Interactive Voice Response (IVR), 139 Railway Enquiry service with assistance from customer service executive and through SMS 139 with one simple keyword. The user receives a confirmation message on his mobile number as Destination Alert Call has been set on your mobile number for destination station name.
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