No problem. But a few clarifications which I guess would help you in your future Railfanning adventures...:)
1.Any train, except a RAJDHANI, if late by more than 2-3 hours loses its slot completely and is treated on par with the freight trains en route.
2. The zone which runs the train is responsible for the cleanliness and maintenance of the trains.
3. I...
more... have bashed Konkan Railway and bashed pretty bad at that, for delaying the 12133/34 recently when it was being incessantly delayed by 6-8 hours on a regular basis after a derailment on KR. It was only when I got to interact with a Station Master of KR did I realize that KR wasn't at fault for this delay as it was just sticking to the protocols...:)
4. The 02113 Shatabdi gets hauled by a WDG3A locomotive regularly, which barely manages to achieve 100Kmph let alone hit the Permitted 120Kmph for the Shatabdi. This is another major chink in Konkan Railway's armour as they have to take what CR throws at them...:P So there is no question of the Shatabdi sticking to its schedule even if it is given a free run with a WDG3A.
And as you might have learnt, A SPECIAL is a SPECIAL. No matter what the fare you have paid to travel in it, it'll not satisfy you 9 out of 10 times....:P It is always better to travel in a Passenger train rather than a Special.
Regards.