What is the exact procedure of PRS ticket cancellation through irctc and take refund from Counter??
Incident happened : I cancelled PRS ticket online through IRCTC and printed the generated cancelled receipt. I went to counter with receipt and original ticket but Clerk asked me to fill form. My question is if the facility is provided by Railway through IRCTC then what is the need of again form filling at counter. Then it is almost same as previous... Someone may elaborate..