64 हजार रेल कर्मियों की 72 समस्याओं का एक खिड़की पर समाधानThe North Central Railway (NCR) has implemented a single-window system to address employee grievances. This system, initially launched at the headquarters, is now being rolled out across the three divisions of NCR: Prayagraj, Agra, and Jhansi. The aim is to resolve issues within 15 days. Previously, employees had to navigate multiple...
more... departments and offices for grievance redressal, sometimes taking months to resolve issues. The single-window system, which operates both online and offline, will streamline the process by assigning a unique grievance number to each complaint, allowing for tracking. Once the grievance is received, it is sent to the relevant department for resolution within 15 days, and the employee receives notification about the status. Since its launch at the headquarters, over 5,000 grievances have been received and processed. Officials believe this system will significantly improve employee satisfaction by eliminating unnecessary delays and red tape.
North Central Railway (NCR) ke employees ko ab apni problems ke liye table-dar table nahi bhatakna hoga. NCR ke personal department ne single-window system start kiya hai jiske through har problem ka solution 15 din mein hoga. Pehle, employees ko alag-alag departments aur offices mein apni grievance ko solve karne ke...
more... liye bhatakna padta tha, jisse badi der lagti thi. Is new system mein, online ya offline koi bhi grievance aayega, use single-window system mein register kiya jayega aur ek unique grievance number diya jayega, jisse employees track kar sakte hain. Grievance ko relevant department ko bheja jaayega aur 15 din mein resolve kiya jayega. Is system se employees ko badi relief milegi aur unki problems ka jaldi se solution mil payega.