I was onboard 17057 Devagiri Express, B4. I was travelling between Secunderabad and Lingampalli on 11 January 2025. I was with my grandfather, who is an ex-railway employee and a pass-holder, so I did not have any sort of ticket. When the train was passing through Chandanagar, at around 4pm, there was a group of 3 kids on the platform. They seemed to be between the age of 12-15. Since the train had a yellow signal, it was moving slowly. One of those kids had a small tree branch hidden from sight by another kid. The third kid, standing ahead of the other two, was the one signalling his hands to the kid with the branch to hit and he swung it at me. I got hit by the branch since I was at the door. They were doing it on some previous coaches too, but I couldn't understand what they...
more... were doing until it was too late. They might have been looking to strike people with phones, but thankfully I wasn't holding mine. I tried complaining on Railmadad but I didn't have any PNR or UTS number, so I can't submit the complaint. Also, my grandfather was in SWR, Bangalore region so he couldn't help either. What can I do about this situation?
please wait...Translate to EnglishI was on board the 17057 Devagiri Express, coach B4. I was traveling between Secunderabad and Lingampalli on January 11, 2025. I was with my grandfather, who is an ex-railway employee and pass-holder, so I did not have a ticket. When the train was passing through Chandanagar, around 4 PM, a group of three children, aged approximately 12-15, were on the platform. The train had a yellow signal and was moving slowly. One child concealed a small tree branch. Another child signaled the first to hit me, and he swung the branch, hitting me as I stood at the door. They had targeted previous coaches as well. They may have been trying to hit people with phones; thankfully, I wasn't holding mine. I tried to file a complaint on Railmadad, but I lacked a PNR or UTS number, preventing submission. My grandfather, a retired SWR employee from the Bangalore region, couldn't assist. What can I do?