Forum Super Search
 ♦ 
×
HashTag:
Member:
Posting Date From:
Posting Date To:
Train Type:
Train:
Station:
ONLY with Pic/Vid:
Sort by: Date:     Word Count:     Popularity:     
Public:    Pvt: Monitor:    RailFan Club:    

Search
  Go  
Full Site Search
  Search  
 
Fri Nov 24, 2017 18:54:52 ISTHomeTrainsΣChainsAtlasPNRForumGalleryNewsFAQTripsLoginFeedback
Fri Nov 24, 2017 18:54:52 IST

Blog Entry# 1958126
Posted: Aug 10 2016 (23:35)

1 Responses
Last Response: Aug 11 2016 (00:29)
  
Social
0 Followers
683 views
Aug 10 2016 (23:35)  
 

vaidyan   62 blog posts
Entry# 1958126            Tags   Past Edits
Dear Sir/Madam,
We had placed a service request on 29th July 2016 with Eureka Forbes for changing the candle of my Aquasure Ivory Water Purifier. This was our routine service request for changing the Candle in the water purifier periodically. The service request was allotted to Reddys Services Technician Mr. Pandu Rang Tawar - 9146640474 vide Service request no. 0088446661. Accordingly on 30th July 2016, Mr Pandu Rang Tawar changed the candle and then asked us to drain the water. Then he collected Rs 925 (Candle 525 + Service Charges 400) and left and asked us to call back if there was any problem. No sooner had he left, the lights in the filter went into off mode and then we
...
more...
could not switch on the filter. We called him immediately and as it was raining heavily, he said that he would come the next day. The next day again we called him and there was no response from him at all. The technician Mr Pandu Rang Tawar had clearly damaged the machine which was functioning excellently and we had never had any problem earlier.
After continuous follow up, we lodged a complaint with Eureka Forbes and on 01-08-16 the service request was again assigned to Pandu Rang Tawar vide SRN 0088500412. But he did not turn up at all on 1st August and on 2nd August as well. Again we lodged a complaint and on 03-08-16 the service request was again assigned to Pandu Rang Tawar vide SRN 0088539830. But yet again he did not turn up on 3rd August, 4th August and 5th August. Finally after several follow-ups with Reddys Sevices- 9769188155, on 06-08-16 the service request was assigned to Sr Technician Mr Bharat Khemnar 9867963464 vide SRN 0088587447. He came at 7.00 p.m. on 6th August 2016 and on checking the filter informed us that the circuit was damaged and had to be replaced and would cost Rs 1200. We were shocked, as this was clearly due to the faulty service of technician Mr. Pandu Rang Tawar. We asked him to replace the same and affirmed that we will not pay any further charges.
However nobody turned up till date. We spoke to Mr Reddy of Reddys Services 9920988155 and apprised him of the situation and requested him to arrange to replace the circuit and get the filter in working mode. He promised to help us but there has been no revert from him. Finally for the last 10 days we have undergone severe trauma and have spent huge amounts on purchasing mineral water.
We fervently appeal to Eureka Forbes to replace this Circuit immediately free of cost and resolve the issue.

  
688 views
Aug 11 2016 (00:29)
©The Dark Lord™~   8729 blog posts   2 correct pred (67% accurate)
Re# 1958126-1            Tags   Past Edits
First of all, why you are posting all this here!!! second, nobody in Eureka Forbes will do anything, you will just get blind rhetoric from them that your circuit will be replaced in coming 1-2 days but nothing will happen. If you want real justice then file a case in Consumer forum against Eureka forbes and that specific technician.

ARP (Advanced Reservation Period) Calculator

Reservations Open Today @ 8am for:
Trains with ARP 10 Dep on: Mon Dec 4
Trains with ARP 15 Dep on: Sat Dec 9
Trains with ARP 30 Dep on: Sun Dec 24
Trains with ARP 120 Dep on: Sat Mar 24

  
  

Rail News

New Trains

Site Announcements

  • Entry# 2547009
    Oct 16 2017 (10:21PM)


    As per the recent post , the new Pax Login feature has now been introduced. Here are the details of the feature set. . 1. Now you may login to the site as a Member or a Passenger, or BOTH Member & Passenger at the same time. Passenger login is called "Pax Login"...
  • Entry# 2517609
    Oct 11 2017 (09:33AM)


    As detailed here , last month, some changes were made to the PNR section. In the next phase of this rollout, we shall be further separating "Passengers" from "Members". . 1. "Passengers" will be able to login using ONLY their PNRs (no password). We shall have a Pax Login above the current...
  • Entry# 2418661
    Sep 25 2017 (07:09AM)


    @all: There are some changes coming to the PNR Forum. 1. All PNRs will be anonymized, i.e. you won't see who posted the PNRs or search PNRs by Traveller. This is to better protect the confidentiality of travelling members and their travel plans. However, members will still be able to search their OWN...
  • Entry# 2409730
    Sep 15 2017 (11:46PM)


    In recent times, the number of FM Complaints regarding "targeting me", "offensive content", "sarcastic comment", "bashing", etc. have been increasing. This has led to increased censorship and throttling of open discussions. . This is a clarification that this site is meant for a FREE EXCHANGE of ideas. Some arguments/debates/disagreements/jokes/sarcasm are ALLOWED and are...
  • Entry# 2390218
    Aug 25 2017 (12:59PM)


    There has been a partial rollout of a modification to Timeline entries. The implementation will be complete within a week. 1. Void & RAC buttons have been removed. . 2. TL Entries can now be Edited and Fixed by the original updater, if there are errors. So there is no need to Void TLs...
  • Entry# 2175399
    Feb 23 2017 (01:22PM)


    There has recently been a lot of frustration among RFs when their Station Pics, Loco Pics, Train Pics get rejected because the "number is not showing", "shed is not visible", the loco/train is at a distance, Train Board is too small, "better pic available", etc. . To address this issue, effective tomorrow, ALL...
Scroll to Top
Scroll to Bottom


Go to Mobile site
Disclaimer: This website has NO affiliation with the Government-run site of Indian Railways. This site does NOT claim 100% accuracy of fast-changing Rail Information. YOU are responsible for independently confirming the validity of information through other sources.