Partially agreed with what you have said. It's not like that nothing happened on ground in past two years. Works have been done in field of passenger amenity, infrastructural development and general travelers are experiencing this too. On the point of fare increment, I agree with you but we can't solely blame the current RM for this. His predecessors have made such an atmosphere that no one wants to open the Pandora box by increase the fare of loss making classes in passenger segment and as a result of that AC passengers are used as a scapegoat.