seems to be interesting:
" Bed Rolls are supplied free of cost to passengers traveling by A.C. First,A.C.2-tier and A.C.3-tier passengers.
If bed roll is not supplied to any passengers , a refund of Rs. 20/- will be arranged at the destination station by Station Manager concerned.
The claim of refund should be registered...
more... at the destination station within 20 hrs. of the arrival of the train. The claim notice must be accompanied with certificate issued by concerned conductor/TTE in this regard."