Pathetic situation in Indian railway...
My mother in law is travelling in this train at seat B7/60. AC is not working from source Subedarganj...Train was held up at kanpur for 2 hours. Railway personal made some temporary repair and it started working...AC failed again before the train could reach Jhansi...
After that AC is not working...travellers are forced to keep the door open and travel in such heat even thogh they have paid higher fares... today on learning i have filed TDR for the journey....the irctc message read if complaint is found...
more... false they will either block my id or take legal action...
I raised a complaint on railmadad...after 1 hour of raising the complaint i received a message that issue has been closed...when i enquired my mother in law..she told no body has come...and travellers are planning to hold the train at balharshah...
All this after so much of ga- ga around VB and other premium trains...really the railways have gone into pathetic state...
No speed ups..no fast travel...no puncutality and no customer satisfaction...
Shame on IR...