I have booked Hero passion xpro bike reg. No. AP31CE 4963 on dt. 6.3.2015 bearing receipt No. A926500 from Vizag to Balasore but till date (i.e. 19.3.2015) the bike not received at destination station, when we approached to Balasore station master he says when we will receive give you and Chief Parcel Supervisor of vizag station he say we are no responsible for non receipt your goods. Our time worthless to them to approaching office to office, officer. No body taking responsible, bloody careless talk. What happened to railway service. Please help me to get my bike.